Very poor customer service-online orders

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1.6 / 5
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Bennett1963's review of BHS


“Very poor customer service-online orders”

Written on: 10/06/2014 by Bennett1963 (1 review written)

I had returned an item. Since this could not be returned to a store, i posted the item on 28/05.14. Received ack. on 03/06/14 saying they have returned £30.00(the returned item price) and it will be in my account. It was in my account BUT NOT £30.00 but only £26.00. I thought it can be human error and since then contacted through email 4 times. So far not received a single ack. and still waiting for a refund. Proper cheats! I am not giving up. It is going to be escalated to a be written complaint. I have to waste some more of my time and postal charge to get back £6.00

This company is not even worth one star.

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