written by 379Maxwell on 22/10/2022
Manipulating clients and reviews! Only 5 Star Reviews? Ha! I wrote Dental Departure and asked why there were only 5 star reviews. I try to upload a review on a dental clinic that almost cost me my life, but they wouldn't upload it, I sent it in person and care@ which promise to upload and get back to me, and nothing. On their recommendation I went for a implants procedure in Dental clinic Cancun and almost lost my life ,was a several days in coma is Cancun and long recovery. they wouldn't upload my review and others as long as it's negative experience. Now I know they supporting bad clinics just to gain $$ , DONT DO BUSINESS WITH THIS WEBSITE/COMPANY. I wish I would know it sooner!
written by Robblev on 01/10/2022
I contacted Dental Departures with the idea that their role was to be an advocate and resource for me for safe and trustworthy dental tourism in Mexico. As it turned out, it seems they worked more for the clinic they referred me to and did not represent me at all when there were up pricing issues and abandonment issues (left at the border after an appointment because shuttle service didn't wait for me to get thru customs). GRANTed, I think I was tricked.
Written on: 15/10/2022
This company and the clinics they promote are horrible...4 times sitting in a chair , 3 times flying to Yuma, Az. from Illinois to get to the clinic in Mexico and I'm still saddened with my implants. Dental Departures never had a manager call me with the 2 first times I called, the rep. said the manager did call the clinic and the clinic said they would make it right and the owner would make sure they were by my side the whole 3 days!! The owner spend a whole 5 minutes in the room the first day and never seen them again, emailed and called Dental Departures rep the 3rd and 4th mess ups and they pretty much said we did what we did by calling them , you are on your own and good luck. Everytime I'd emailed them they the rep would never respond, I'd have to call him and again still no manager from this company calling me. They are definitely not for us. NOW I'm stuck with a mess of teeth and can't afford to fix them .
written by TianaBaker on 23/08/2022
I, called Dental departures for a dentist to get implants in Mexico. They suggested one that has been a nightmare. I'm not going into details nor am I giving the name of the clinic. Anyrate, the reason I'm here to review is to give Dental Departure's 5 stars. BTW this nightmare just happened last week. So, I decided I'm not going to try to deal with the clinic and make the BLOTCHED and WRONG job, right, I tried dealing with them and it just turned into a BIGGER BLOTCH job and lots more money out of my pocket. So, I decided I'm going to call Dental Departure, and my rep. that I have dealt with through this is EMILIO and let him know what was going on, and he brought his manager into the situation. BOth of them have been amazing. THey both went over the middle man( who I've dealt with) and went to the owner and they both are making sure all this mess will be fixed.( everyone please pray if does, its my 3rd time dealing with them messing all this up and making my teeth look hideous) Emilio and his manager both have gone to bat for me against this clinic and gone that extra mile to make sure all this wrong will be right. I will be going back to Mexico , the clinic September 13th and I'll put a new review on how that goes. As of now , I give KUDOS to Dental departures, Emilio, and his manager to have my back on all this and help me get the implants that I've always dreamed of.
Written on: 15/10/2022
Update: 3rd and 4th time we a blotched job again and no call still from manager from Dental Departures and no return emails from Emilio,except one that pretty much said sorry you are on your own, we did what we could and good luck. STAY AWAY FROM THIS COMPANY, DENTAL DEPARTURES. AND BTW THEY STILL HAVE THIS CLINIC THAT mess up your teeth on their website, they are still promoting them.
written by CookieLeslie on 11/01/2022
I booked with Dental Departures, everything went according to plan, the price was quoted, and was honored. All in all my experience was great
written by Teresa778 on 09/12/2021
They quoted me a price they still advertise. They kept adding charges. When I called Supreme Dental. They said I was never quoted that price. Wow. I went back to emails. The original quote link is no longer valid. What I do have us some text in an email asking so is the original price quoted still available, 16 800, dated June, 2020. Everything else is gone. These guys are creepy. I am so sorry I ever heard of them. The reviews look good. But they are deceptive. I have seen many others here fall victim to the same sham.
Written on: 17/12/2021
Dear patient,
We are sorry to hear about the negative experience at Supreme Dental. Generally rough estimates are provided online, an exact quote only being possible via an in person consultation with the necessary tests (CT Scan/Panoramic X-rays). Please allow us to review your case with the clinic.
Written on: 17/12/2021
Not the additional expenses, the actual quoted charge for services on the all on four, I was overcharged $3500 dollars. All the extra they did is NOT my complaint. Also, the quality is horrid. They are crooked, misaligned! The bottoms are teeny and the tops are huge and protruding buck teeth! There are no teeth, just the form on the front! Shame on you!
Written on: 17/12/2021
Dear patient,
We are sorry to hear about the negative experience at Supreme Dental. Generally rough estimates are provided online, an exact quote only being possible via an in person consultation with the necessary tests (CT Scan/Panoramic X-rays). Please allow us to review your case with the clinic.
Written on: 17/12/2021
The all on four was originally quoted for 7500 per jaw according to, your agent. The total charges were 25,500. I paid the additional for bone regeneration, etc...I was quoted a price for the all on four and was charged an additional 3,500 for the all on four on top of all the others charges. And the results are unacceptable! I received hideous and unsightly, uneven, and protruding implants. Please. Is there a supervisor who will do more than look good for Facebook? Your agent was no help at all.
Written on: 18/12/2021
No. That is 3,800 dollars! I was quoted 15,000 fir the all on 4 and charged 18,800. I just checked the receipt. That was a rough estimate. So are yoy saying that your all on 4 price quotes are ficticious and you don't honor them? Again, thus has nothing to do with the charges for additional services.
written by LeonaMeyer on 14/07/2021
Good professional and expert doctor team they have. Provides helpful information regarding the dental problem that we have and accordingly they will provide the treatment. Spacious, neat and clean area. Overall, superb experience visiting here.
Written on: 24/11/2021
Thank you so much for taking the time to share your experience. Happy to assist you
Written on: 24/11/2021
Thank you so much for taking the time to share your experience. Happy to assist you
written by MariaWilson1008 on 04/03/2021
When it comes to major dental issues, this place is a very budget friendly option. They provide fast service and quick response for my appointment.Place is very neat and clean. Dentists are professionals and take care of every patient. We couldn't have found a better standard of treatment at a reasonable price somewhere else.
written by TucsonDoug on 23/08/2020
It can be a daunting thought, going into a foreign country to get Dental work done! Ignorance and shallow rumor can be prohibitive. This site, Dental Departures, was super helpful to me in reviewing different Dental Offices in Nogales Mexico, bordering Arizona, actually being able to review PRICING UP FRONT!! There may be some variance, but it seems in hindsight to be fairly accurate. Also, on this site, you can read user-reviews of each facility, see pictures, determine who has an onsite lab to do same-day procedures that frequently take multiple visits. I can honestly laud & recommend this 'referral' site. I imagine they get a small payment from the businesses, don't know, but it is NOT a jack-up-the-price-middleman. OPEN, VALUABLE, ACCURATE INFORMATION!!! What a blessing these days on the Internet. By the way, I AM getting Dental Work done at an office I researched on this site & commend the accurate information now from experience! Cudos, guys!
written by Nevaehk428 on 24/07/2020
My fiance needed some major dental work that was prohibitively expensive in the US. After doing a lot of research online, I called Dental Departures, a dental tourism agency that works people to help the find the best dental clinics all over the world. I worked with two people, both of whom were extremely knowledgeable, professional, and courteous. Even with the Covid-19 restrictions in place, they were able to find us a clinic in Playa del Carmen that did not have any travel restrictions and had very good reviews. They arranged a call directly with the dentist, and they set up an appointment for a consultation at the clinic. When we got Playa del Carmen, the appointment went well, but we felt we needed a second opinion due to the price and treatment plan we were given. We called Dental Departures that night. They agreed with our concerns and were able to book us a last minute appointment the next morning with a very reputable clinic in Cancun called Dentics. They arranged for us to be picked up by the clinic's driver, so we didn't have to worry about the hour long trip to Cancun or figuring out how to get there. We spoke with the two people every step of the way - they were constantly following up with us and the clinic to be sure we were properly taken care of. We ended up with a much more thorough and extensive treatment plan with Dentics in Cancun and the cost was significantly less than the first clinic we visited. The quality of work, patient care and compassion with Dentics was extraordinary and they did a wonderful with every detail and procedure. We could not have found the quality of care and affordable pricing to get this done without the help of the staff at Dental Departures. I would highly recommend them without hesitation to my friends, family, or anyone who needs quality dental care without having to spend their life's savings.
written by candyglaser on 21/03/2020
They were quick to help me with my appointment. I would recommend to my family and friends.
written by Eaton102 on 18/03/2020
Great quality care. Organized procedure plan. I would recommend care because of the highly trained professional dental caregivers, communication of entire staff and friendly loving care I received.
written by Rodyrr on 14/03/2020
Was told it would be 60-80 per tooth but came out to 200 per tooth then when I got there they thought I only wanted one tooth out and got mad at me because I wanted all four out and that would cause the other patients to wait longer
Written on: 18/03/2020
Sounds like a communication issue with you not a price quoted wrong.
Written on: 24/11/2021
We are sorry to hear about this situation, please allow us to look into what happened and have it addressed. We appreciate your patience
written by lance wharton on 12/03/2020
I applied to have dental all on 4 and was quoted a price for this to be done in Turkey. I was told it would be done under sedation as I have a massive fear of dentists. I was told all my original teeth would be extracted and all on 4 fitted and the. I would go back in 4 months for the permanent ones. But it never happened without consulting me on the day they did sinus lifts and wanted another 2000 euros. No sedation. Then they filed my teeth and did crowns that were all splintered. They made the crowns in one day and fitted them badly. These are permanent emax crowns and they made 16 in 1 day. Not my mouth hurts stop after 16 days and the crowns do not fit well at all. None of the treatment was sedated which I paid extra for. Please avoid at all costs.
Written on: 18/12/2021
These people are predators. I had a similar horrible experience. Was charged excessively more than dental departures quoted and the work was woefully substandard! Sounds like you were exploited and left in a bad position also. I am so sorry. I don't kniw what to do now. What I am left with is unacceptable!
written by Kathleenmerida on 01/03/2020
I chose a dental clinic based on the services offered, according to DD's website, and made an appointment. The clinic does not offer the services I had booked, but instead sends patients to another clinic. Patients are also expected to undergo additional testing not mentioned on the DD website. Finally, I had assumed that all dentists recommended would speak good English. This is not the case.
Written on: 18/03/2020
What services did the clinic not have available for you? WOW if someone told me to gop to another clinic specializing in the care I needed I would be very grateful, not upset.
Written on: 19/03/2020
Perhaps you enjoy travelling acoss the city to an appointment for a specific service (in my case multiple extractions under general anaesthetic), then waiting around, and finally being told by a dentist in a corridor who has never even looked in your mouth or seen any dental records that he knows better than your previous two dentists about the treatment you need, and that his practice never offers general anaesthesia onsite. I did not appreciate this at all.
If other prospective patients think they would be grateful for this kind of care, they know where to go.
written by 1973VWbus on 20/02/2020
I know everybody has a different experience. What I was expecting to have done and what the dentist did were two separate things. The work was not so good and when I contacted the referring company(Dental Departures) to complain I was pretty much told.....too bad.No avenue for recourse. These companies can talk you in circles and there is pretty much no help for you if things don't go as planned. I'm sure good work is done by some of their affiliates but my experience was not good at all. I would not recommend this company at all.
written by kmilane on 20/01/2020
When planning a trip to the Yucatan in Mexico, I decided to try and get some dental work done while there. US dentistry is very expensive and I have had experience with excellent dental work in Mexico for a fraction of the cost. I'm usually self reliant in finding someone like a dentist but somewhere came across the website for dentaldepartures.com. They had a long list of dentists in Cancun, each one reviewed by patients, most had websites and their price lists were posted (a big range in prices so you can shop around). One convenience for me was showing where the clinics were located on the local map, which is how I chose the dentist I did. He was professional, courteous, funny and kind, a pleasure to work with. He was honest about what was really needed and did good work. I will recommend dental departures to anyone traveling if they need dental work.
written by DaffyDahl on 18/01/2020
I was apprehensive about going to Los Algodones, MX but it was a great experience having dental work done for a small fraction of the price in the US and with state of the art equipment and done in 2 days rather that 4 visits over a month. I highly recommend Supreme Dental. Very friendly, professional and caring.
Written on: 18/12/2021
What did you have done. I has a horrid experience at Supreme Dental. The implants I was overcharged for, $ 25,500, only cover half my mouth. The top plate us huge with an ovebite. I now have embarrassing buck teeth and am ashamed to smile. The bottom teeth are crooked. I was quoted 15,000 fir tge all on four and charged 18,800 and the quality us miserable and unacceptable. There are only the facings of teeth in the front, no depth of them in the implants. I wish I never heard of Dental Departures.
written by Elcin on 10/01/2020
Amazing treatment, amazing team. Doctor Betul is a super star but the whole team is also super nice. Highly recommended!
written by Strongje425 on 08/01/2020
I was keen to explore getting dental treatment while in Kuala Lumpur as I knew that I needed work done. I found the information and reviews on Dental Departures very helpful and very easy to click and make an appointment at my selected Dental Practice. The subsequent treatment was excellent and met my expectations as well as representing exceptional value.
written by ul1955 on 02/01/2020
I have never written any review before but I thought I owed it to Camtu Dental for such an exceptional job. Camtu Dental deserves recognition. My sister had her dental work done last year while traveling in Ho Chi Minh City. The outcome seems to be more than satisfactory. My sister highly recommended that I gave it a thought. However, the idea of having dental work done in Ho Chi Minh City is frightening and unimaginable for someone living in the US for most of my life. To my surprise and upon extensive research, there are increasing Westerners and Australians opting to have dental work done there. I contacted via email to Westcoast Dental, Camtu Dental Clinic. Out of the three clinics, Camtu Dental Clinic stood out. I was really impressed by the detailed responses to all my concerns. I decided to visit Camtu Dentist along with a total of 7 other members of my family last month with a mindset of making a final decision only if their professionalism and hygiene met our expectations. We were impressed after touring the clinic facility and the initial consultation with the owner of Camtu Dentist. She is such a kind and gentle dentist. Cam Tu Dental is one of the first clinics in ho chi Minh city that uses 3D technology. With the most updated, state-of-the-art equipment, and modern setup, Camtu Dental made me feel like the dental offices in Los Angeles I went to were the same as the typical dental offices in the 1990’s. The owner reviewed each and every person of our group upon taking the 3-d scan and made recommendations accordingly. I never felt any pressure from her. She is extremely patient and listened to our needs or complaints. My treatment plan and procedures were well explained by the Dr and staff. My personal dentist is an amazing dentist. I never felt a moment of rush thorough all my visits. She is perfectionist and has high standards. She is more like an artist working on a piece of art rather than dental works. She just simply didn't stop until it was absolutely perfect. She complete my full mouth make-over in less than 14 days as promised. Besides the 3-d scan instead of the old school x-ray, what impressed me the most is the 3-d scan technology which the full mouth image of teeth were accurately measured and shown on the screen instantly. No more of the old school impressions taken except for temporary crown. The in-house lab makes the procedure so much quicker and easier. What would be impossible in the US was my dentist had called the lab technician over a few times to discuss what was the best solution for some work. I want to thank all the staff and am eternally grateful to the Dr. and the owner for giving me back my confidence and my great smile for the rest of my life. There may be other modern dental clinics in HCM city, but it is hard to find a dental office which treats patients as family members.
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Ruger's Comment
Written on: 03/11/2022
Yesssss!! 100%
clinic in Mexico and I called many times to speak to a manager and the manager was NEVER THERE and was told they would have thrm call, never did so Dental Departure blocked my number so I couldn't call them anymore.
Xland's Comment
Written on: 04/11/2022
yes, Thank you! exactly the same experience here, the manager always in "meetings" until time he is not there , promising to upload review in a few days which NEVER happen as well. eventually they are risking people health and lives giving a hand to unprofessional dentists to advertise without real reviews or god forbid real negative experience review. all for $$$ gain.
Ruger's Comment
Written on: 05/11/2022
YESS!!! They always tell me either manager in meeting or not there...Haha!! SAME. What a unprofessional company. Not only did they block my number so I can't call to ask to talk to a manager they blocked me on Facebook and on their website so I can't warn people how bad this company is> They were quick to promote a POS clinic that screwed my teeth up so badly, 4 times, yes 4 times and now I have to find someone by me to fix it which I don't have the money to do. They still promote them on their website!!!!