do not be fooled debt management plan

Gregory Pennington www.gregorypennington.co.uk
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frankie2016's review of Gregory Pennington www.gregorypennington.co.uk

“do not be fooled debt management plan”

★☆☆☆☆

written by frankie2016 on 27/06/2017

i have been in a debt management plan with GP for 8 years. Now they are saying I cannot stay with them even although my circumstances are the same as last year. I now have to deal with my creditors myself after paying GP for 8 years with never a missed payment. I have a complex situation but I have explained everything to them and still they say I cannot afford my monthly payments. To cut a long story short I have been left in the lurch here, although they tried to advise me of what to do next. So shocking being back to the start and having to find another debt plan after paying them for 8 years Mot happy at all with this lot. twisting my words and saying the company policy has changed . Do not go near them use a free service as they have advised me called money advice service. they should have gave me this number 8 years ago . it does not make sense. So angry I am putting in a formal complaint to the Ombudsman

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Stevenhewitt's Response to frankie2016's Review

Written on: 30/06/2017

We are sorry that you aren’t happy with the outcome of your Annual Review. As you know, we have already raised a complaint on your behalf and our Customer Relations team will be in contact with you directly.

Regards

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