written by ezBenton221 on 24/03/2017
Young, inexperienced, patronising staff who talk down to you. I honestly don't know what they do for their management fee. I moved away and instead negotiated with my creditors who all accepted the terms without being patronising. However I also know someone who is with Step Change and they also seem very good. GP don't follow through on the promises they make when they are trying to win your custom.
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