very upset

was in a lot of debt went to 123 at the start everything was great as time went on and I got down only to a few creditors I was told that I needed to do my year review and I was in my 49day termination period if the review was not done so i wanted to manage my debt directly rather than paying a fee to 123 so 100% of my money went on to my debt 123 started to block me telling when I had called in that they had no information on my ref/account numbers to the creditors so i called the creditor and went through trying to find my information out with them witch was not easy as i have moved a few times anyway after sorting a payment plan with them and them agreeing to keep the interest frozen i still needed my information for three creditors i rang back 123 and asked them to give it me they said they would give me the information for a £10 and they was trying everything in there power to keep me from leaving which was funny as it was them telling me there going to quit if i dont do my review anyhow they added that they will need a last payment of £31.50 also went on telling me how they got the interest frozen and so on very rude on the phone since i have been with them they have earned £ 1,600 in fees off me i think they just want to keep people here for there money as most of the things they do is no papaer work all calls anyway bank transfer dont be fooled watch out