Very good customer service

1.4 / 5
10% of users recommend this
  • Quality of service

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Kennedy192's review of Victorian Plumbing


“Very good customer service”

Written on: 08/10/2017 by Kennedy192 (1 review written)

I ordered a showerbath and got it shipped to Spain.All of the customer service staff were very helpful and kept me informed of the bath's progress.The panel arrived slightly damaged, I believe it was the fault of a fork lift operator. Victorian Plumbing sent a replacement within a few days but due to flimsy packaging this too was damaged but we decided to live with it as the damage would be hidden. Overall it was always going to be risky shipping a bath, glass shower screen and panels to Spain however we would definitely buy from this company again.The bath is of a good quality and overall I am pleased as this particular bath is not available yet in Spain.

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