written by Hayliei260 on 17/05/2017
Bought 2 doors from this company in 2008. Front door was warped when fitted. I have the paperwork to show the original complaint. They sent a fitted out who adjusted the hinges. The door is warped and adjustment of hinges will not fix it. Now both door closing mechanisms not working and front door still warped. You can see through from one side to the other. Have contacted customer services who have ignored the e mail. I posted a review on Trust Pilot which the managing director has reported as he says it is not the same company. Take a look at companies house for both companies. The director is the same, the addresses are the same, the showrooms are the same. As the title says buyer beware. The ten year warranty is useless.
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