written by AvoidHomebase on 28/03/2018
Untrained staff.
Useless customer service.
Essex trading standards are also investigating assisting with my case.
This sham of a company cost me over £700 ad I have had to initiate legal action to force them to compensate me for THEIR mistake.
I was always told not to shop in Homebase and I wish I had listened.
NEVER, NEVER again.
If you need anything from a hardware shop, then make sure you use a different company.
The very fact they don't reply to any of their bad feedback on Trust Pilot shows they couldn't care less about service levels or customer opinion.
DO NOT SHOP IN HOMEBASE, don't get caught out like I did.
As rated by our community of reviewers