Dont use Bath Store

bathstore, Home House, 3 Albany Place, Hyde Way, Welwyn Garden City, Hertfordshire, AL7 3UQ
08000 232323
3.6 / 5
69% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

McDanielbj476's review of Bathstore -


“Dont use Bath Store”

Written on: 17/08/2014 by McDanielbj476 (1 review written)

Beware if you have to send anything back, still waiting for a refund a month after the goods were returned. Payment couldnt be easier, refund has to go via head office and takes weeks.
These guys really know how to give you the run around, divert calls that hang up, no help from the showroom where the purchase was made. Believe it or not the showroom cannot phone head office, only email?

  • Quality of service

  • Layout of shop

  • Value For Money

By Bathstorecustomerservices

Written on: 21/08/2014

Dear Sir / Madame,

I am sorry to see that you have had such a delay in receiving a refund, if you contact customer services directly via the details at the top of the page someone here will be able assist in getting this resolved for you.

If you email your order details with a brief explanation we will be able to track this down and update you.

Kind regards,

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