Pathetic service from B & Q

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Bandqterrible99's review of B&Q

★☆☆☆☆

“Pathetic service from B & Q”

Written on: 06/12/2017 by Bandqterrible99 (1 review written)

I ordered a pull out shelf for a kitchen base corner unit two weeks ago.
.i was promised delivery within 3 days and stayed in all day after taking time off work. When I contacted b &q they straight away blamed the delivery agent, no indication of an apology and they then had the nerve to ask that I contact the delivery agency.

They then told me it would be delivered by weekend, I again stayed in to await delivery to no avail.
After contacting them again I was given another date with the same result as before.
I find this service totally pathetic and I want recompense for the time I have wasted and the money it has cost me.
They were quick enough to take my order and my money, it’s a pity they didn’t put in the same effort in fulfilling their obligation. I WOULD ADVISE ANYBODY TO SHOP ANYWHERE RATHER THAN B&Q
I AM STILL AWAITING MY PULL OUTSHELF.

  • warrington

    Branch Visited

  • Pull out shelf in to corner unit

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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