Stay away from them

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HSBC Credit Card
★☆☆☆☆
1.4
14.0% of users recommend this
  • Customer service

  • Value For Money

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Crossrh489's review of HSBC Credit Card

“Stay away from them”

★☆☆☆☆

written by Crossrh489 on 04/09/2014

This is one of the worst cards I have ever had. Every time I travel I notify them of the dates & cities I'm traveling too so they are aware. Each & every time my cards gets blocked, repeatedly. Calling them and sorting this out I now have to incur intl charges and get passed around internally 4-5 times even though you're calling the number at the back of the card. Then you get an idiot from India that you can't even understand. Their security questions they use to verify who you are even worse : when did you open this account with us? How the hell would I know that? I'm not married to them.

When they got bought out by Capital One, I was licked out for months trying to my online account. Had to go back & forth with them over several weeks to get that sorted.

Now everything I use the card, it gets locked for whatever reason that meets that criteria. Just about every charge I make results in the account being locked. It's just ridiculous.


  • 1 year and over

    Used card for

  • No

    Loyalty scheme

  • Customer service

  • Value For Money

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