Terrible Customer Service

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Post Office Platinum Credit Card
★★☆☆☆
1.5
15.0% of users recommend this
  • Customer service

  • Value For Money

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stuartharrell's review of Post Office Platinum Credit Card

“Terrible Customer Service”

★☆☆☆☆

written by stuartharrell on 02/12/2015

I have had a number of credit cards in my time and never had so much hassle with a company, I applied for a card and got accepted, the pin number arrived twice but the card never arrived. I rang up 3 times each time was promised it would be dispatched and never was, trying to get through to talk to someone takes ages. I have now asked them to cancel the card and had to call twice to get this cancelled, would never use this company, terrible customer service.

  • 0 - 6 Months

    Used card for

  • No

    Loyalty scheme

  • Customer service

  • Value For Money

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