Worst credit card company ever.

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Egg Credit Card
★☆☆☆☆
1.2
15.0% of users recommend this
  • Customer service

  • Value For Money

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Guest's review of Egg Credit Card

“Worst credit card company ever.”

★☆☆☆☆

written by on 25/08/2011

I had a card with Egg for years, and never had a problem, and I stuck with them because I used to get 1% cashback. One year I was moving home, so I used my card a lot, which was cleared every month by Direct Debit. So when they told me I had reached their cashback limit of £200 I was hardly surprised. As I only had to wait another month before the the start of the new cashback year I switched to another card just for that period. Egg then wrote me a letter and said that due to their annual reviews of use of my credit card they were reducing my credit limit by £5000 to a measly £500. This was all because I was costing them money. I have always cleared the account every month and never went over my limit, but because they didn't want me as a customer they came up with all these reasons why they were reducing my amount - inactivity (1 month!) credit rating (which patently was not true) Also, they used to ring me up regularly when I spent a few pounds at my local shop to check if it was Kosher, and yet when I went abroad and bought a very expensive item out of the blue they never queried it at all. I advise anybody who is thinking of going with Egg to think again. They only want you if you if they can make money out of you.
Stay well clear!

  • 1 year and over

    Used card for

  • Yes

    Loyalty scheme

  • Customer service

  • Value For Money

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