Cashback vouchers difficult to use

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Stevepqrt's review of ASDA Credit Card

★★☆☆☆

“Cashback vouchers difficult to use”

Written on: 01/09/2017 by Stevepqrt (2 reviews written)

I have found the card ok to use, although I have also experienced very tight credit limits (much lower than on other cards). The way round this is to create a credit balance by overpaying so that you can still use it.
My issue has been with the cashback vouchers - every time I tried to use one to pay I had to go to customer services as they do not work at the tills. I have used 4 or 5 over the last 7 months since I had the card and the latest issue was today (Aug 2017).
This is really annoying, as it takes 15 minutes whilst you have frozen food in your trolley.
I suspect they have no way to sort this out given their systems, so expect this issue when you use the cashback vouchers.
On the other hand, the cashback percentage is good.

  • 6 - 12 Months

    Used card for

  • Yes

    Loyalty scheme

  • Customer service

  • Value For Money

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