written by 1962Jenkins on 24/04/2014
We booked to go with Villaparade for 26th April 2014 for £405 to Puerto Pollensa. Three days before our travel (yesterday) we were advised by Villaparade that Travelopo have taken over Villaparades contracts on a good deal of their lettings and we were now unable to take up our apartment. We received an email from Travelopo advising that they were "holding the reservation" for us and to contact them. When i did they told me i had to pay £732 for the same apartment!!
Today they advised they would now honour our original payment - too late!! having been advised 3 days before our departure we no longer had our accommodation unless we paid £325 more we booked alternative accomodation straight away!
ABTA have also confirmed that Travelopo are no longer members as from 15th April 2014 - they obviously anticipated overcharging customers and ruining their holidays as in our case!
Thompo2000's Comment
Written on: 28/04/2014
Hiya,
did you get any more information about this as I've just got a very "scheme-ish" email from travelopo?