Advertising clients be aware!

SunnyRentals will promise you 10 enquires or a money back guarantee (they call it “Enquiry Guarantee”)
It is my opinion that they use sharp practices when it comes to asking for the “Enquiry Guarantee” to be honoured.
This is how SunnyRentals worked for my advertisement:
SunnyRentals made several cold calls asking me to advertise with them quoting various statements about their successes and gave me the “Enquiry Guarantee” promise.
So eventually I agreed and paid the €199 +VAT.
However I did not receive one enquiry, so I asked for the “Enquiry Guarantee” to be implemented and I wanted a refund.
Their answer was that I did not ask for the refund before the 30 day point.
(Not true, I asked for a refund at the mid year point and was told I must wait until 11 months had passed).
They then said I did not qualify because I did not list 24 months of rates!
I did list 22 months. However this is a very small technicality and legally they are probably right, and if it had have been listed for 24 month, then I suppose they would have pointed out some other small print.
Still no refund.

I think SunnyRentals should dedicate more of their efforts into getting bookings for their clients and less time doing cold calls and entrapping property owners into their tightly wrapped terms and conditions.
I still think it is sharp practice by SunnyRentals!

Just one more point about SunnyRentals “Enquiry Guarantee”.
You must wait until 11 months has passed and if you have not received 10 enquiries then you can apply for a refund.
But part of their conditions is that you have to apply 30 days before your advertisement expires.
11 months and 30 days makes this an impossible task, especially if you started your advertisement in Sept, April, June or November.