Poor maintenance on apartments

3.4 / 5
58% of users recommend this
  • Value For Money

Lyon318's review of Friendly Rentals - www.friendlyrentals.com

“Poor maintenance on apartments”

Written on: 09/08/2017 by Lyon318 (1 review written)

Just rented the Madville II apartment in Madrid for one month. The location was excellent but the maintenance in the apartment was very poor. There were patches on wall that required paint and the refrigerator had big dents on front door. The apartments in upper level were being renovated so the construction noise went on for 39 days non stop! When mentioned to Friendly rentals, they're told us that the debts and patches were done by the suitcases of previous tenants (the tenants were giants with 10 foot tall suitcases!) and that they had no control in regards to the construction on upper apartments. We found out from the construction workers that all apartamentos in building are managed by Friendly Rentals! The damage deposit was not refunded ion time and when trying to find out why it was not, Friendly Rentals seemed to be annoyed at the fact that they had to return the deposit. Will not rent with this company again.

  • Value For Money

Click here to view holiday offers on Expedia
Report this review
Was this review helpful? 0 0
View holidays on Expedia