WHILST HOLIDAYING IN SPAIN THIS OUTFIT TOOK MY MONEY AND DID NOT RECIEVE ANY VPN THEN LEAD UP THE GARDEN PATH WHEN TRYING TO OBTAIN A REFUND THE HELP LINE IS WORSE THAN USELESS AND YOUR MONEY WILL NOT COME BACK BEWARE############

I would recommend this site I was happy to watch my tv whilst away in Turkey, easy set up and great service thank you

An excellent and reasonably priced service. The UK based customer support is outstanding. Highly recommended.

I have used TVwhenaway for the last 6 years when out of UK. Never been disappointed always great service and the admin are spot on getting instant response when changing account status. No hesitation in recommending this service

I paid for a year subscription but from the first day I was only able to work it for half an hour so contacted tv when away they fixed it but a few hours later was having trouble connecting again this same thing happened for the next seven where at least three times I asked to refund my money as they were unavailable to provide me with the service at last I got fed up and subscribed to a different service which I have had no problems with but I have asked repeatedly for a refund they have canceled my on going subscription but have not refunded my money and refuse to give any reason why as it says in the adverts that a full refund would be given if you are not satisfied

Great concept but my wife paid for an annual subscription and so far of the 5 times we’ve used it this year, we’ve had a black screen on at least one channel (usually BBC and/or ITV) 4 times. Responses are tardy, dismissive and not solution focussed. In fact in our experience you generally receive a response after you’ve returned home. When you advertise a service you expect the service to deliver what you have paid for but 4/5 times with TV When Away there is a problem. If the solution was forthcoming this could be forgiven as I understand with technology issues can happen but responding after the client has returned with no explanation or solution is not acceptable. I note on other review sites that the accounts of customers who have posted negative feedback are promptly closed and therefore would like to remind TVWA that we have a legally binding contract and have paid for an annual subscription. Closing our account and/ or failing to provide the service we have paid for constitutes a breach of that contract. Please focus your efforts on resolving the issues than trying to hide dissatisfied customers.

I was advised to get this VPN as it was very easy to set up and use We are away in Southern Spain for the winter and spent Christmas in Germany. . We accessed BBC iplayer ,ITV Hub,everyday/ night without any problems in both countries Payment was by pay pal which was again very easy to use When it came to the time to cancel (our return to uk) advised pay pal and TV when away both company's confirmed my instructions by return email I would recommend this VPN it's a no brainer 5 star service

AVOID AT ALL COST Extremely unclear about subscriptions... unclear about when and how you need to cancel.... Impossible to get any answers from customer service... They will keep taking money out of your account and you will not get an answer when you ask for it back.. Do yourself a favour and stay away plenty of other sites offering this service

We wanted to watch TV when on holiday and this seemed like a good option. Far from being easy the sign up process for iPad was difficult and long winded and when I contacted customer services I got no reply. We managed to log in abroad but the screen kept freezing and we could not watch the programmes we wanted. I cancelled the subscription. Although I passed on my comments they were not acknowledged until a second email when I was very helpfully informed that most customers did not experience problems. Very poor.

Thank you TVwhenaway. Solved my problem of watching my favourite soap whilst away. Works every time If advise is needed tvwhenaway respond very quickly always there to help. Great service wish I had heard of them sooner. Will always use there service whilst out of the country.

Worried that this won’t work abroad, just used a months worth in the USA and it worked perfectly from the off. Got all the sport and other programming. Good support from customer service team and cancelling the continuous direct debit is easy and you get a paypal confirmation. No hesitation in subscribing again in second half of year when I am away again. Brilliant.

Easy access to Uk television from abroad, I used it for two months while in Cyprus and was able to access many of the channels available in the Uk. Excellent support service, had no problems on iPad but windows access was a little more complicated, however had a swift response from the support team and will definitely use the service again

After lots of checking around/reviewing and asking my tech friends, I started this service whilst on holiday in Jamaica so I could watch my BT Sport subscription/service. I found the sign up process so easy and the setup on my iphone a walk in the park and was watching my favorite MotoGP live abroad ion minutes. When I got home I was able to cancel the subscription until I next go on holiday very easily by contacting their support. They responded in a matter of hours confirming no more payments due. Thank you TV When Away...spot on service and support.

Excellent Product, does exactly what it promised and customer service is great too.

We are iPad users and the VPN seems to fail completely about once a month. They are slow to respond but they eventually issue a new VPN which you have to install all over again, and it's a bit of a faff. They supply an VPN,, a Proxy and a smart DNS so you can use up to three devices, I am still trying to use the suplplied web proxy on the other iPad.Their guide doesn't work and they seem clueless as to how to get it working. They just keep telling me to use the VPN, but that is on the other machine and you can't use it on two machines at once. I'd say their service is just about OK if you are a computer user. If you intend using with any Apple device I would say they are far more bother than they are worth. The I've given an aggregate score of 2 stars. If I was scoring as a PC user, they would barely scrape a 3. As an iPad user it would be a 1.

Company easy to deal with and always respond to questions or queries. Works well abroad and easy to set up and operate. I have used many times on holidays without problem. Good value for money

Great service and easy to set up. Paid for one month while away in America. TV When Away confirmed no further payments due on return. Will definitely use again.

Have used for month and apart from one blip has and is working perfectly. On wet days has made a great difference to our holiday.