couldn't even get a sale organised

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Guest's review of Hewlett Packard

★☆☆☆☆

“couldn't even get a sale organised”

Written on: 07/01/2012

wanted to buy a couple of computers for work and was recommended HP by our IT specialist. Having contacted HP a number of times their sales department is just absolutely terrible. No information forthcoming. No interest in trying to sell. Have tried to complain but as I didn't have a serial number the complaint couldn't be logged. Have e-mailed their executive team anly received an automated response that someone would get back to me. This is now 1 1/2 month ago and not a word.

Have since bought Dell and their service is outstanding!

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