Autonet Insurance Reviews - www.autonetinsurance.co.uk

★★★★☆
4.3 / 5
87% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“Great insurance”

Written on: 24/06/2018 by NancyFinch379 (1 review written)

Cheapest insurance I have managed to find, very good customer services… Read Full Review

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★★★★★

“Oh no, not another insurance renewal!”

Written on: 23/06/2018 by Milob386 (1 review written)

I hate renewing insurance. You have to review every possibility, go through the same things over and over again with different companies. I dont have the time or interest. I have hobbies and a busy life. Lifes too short. Sticking with the same supplier year after year is easy but expensive. I feel Autonet was giving me a good deal, nothing too arduous and hopefully a sensible renewal next year… Read Full Review

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★★★★★

“Step by step instructions”

Written on: 22/06/2018 by Howardpn109 (1 review written)

i was looking for van insurance. Was so easy step by step instructions. Very quick and cheapest thank you… Read Full Review

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★★★★☆

“Smooth Transaction ”

Written on: 22/06/2018 by buzzboy (2 reviews written)

I'm happy with the service received so far. Smooth hassle free transaction. I have never made a claim, but hopefully if I ever have to, it will be hassle free too… Read Full Review

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★★★★★

“Very good service ”

Written on: 22/06/2018 by Nannysgirls2 (1 review written)

Very good service, I have been with them for five years… Read Full Review

Autonetinsurance1's Response to Nannysgirls2's Review

Written on: 22/06/2018

Hi,

Thank you for you comments, it is great to hear that you are happy with the service.

Kind Regards

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★★★★★

“Good Price, Simple to Use”

Written on: 20/06/2018 by SJM1966 (1 review written)

Was my renewal, Auotnet made it simple. Letter came out renewal amount clearly visible. All made even simpler by the fact I could renew online with a £20 discount. Documents were sent via email, again making life easier. I would definitely recommend Autonet to anyone, good price and simple to use… Read Full Review

Autonetinsurance1's Response to SJM1966's Review

Written on: 20/06/2018

Hi,

Thank you for your recommendation, we are pleased to hear you found the online renewal process simple and that the price was competitive.

Kind regards

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★★★★☆

“Simple, easy, value for money”

Written on: 19/06/2018 by Mush089 (1 review written)

Simple setup and couldn't fault the service provided over the phone. Covered for everything I needed at a price to fit my budget. Great value for money. Quick to answer the help phone lines and good advice given. Happy customer… Read Full Review

Autonetinsurance1's Response to Mush089's Review

Written on: 20/06/2018

Hi,

Thank you for taking the time to review Autonet. We are pleased to hear that the policy was simple to set up and the price was competitive.

Kind regards

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★★★★★

“Excellent Customer Service”

Written on: 17/06/2018 by Lparr (1 review written)

Great affordable car insurance with brilliant customer service team. Easy to contact and speak to on the phone or internet. Emailed copies of documents immediately… Read Full Review

Autonetinsurance1's Response to Lparr's Review

Written on: 18/06/2018

Hi,

Thank you for taking the time to leave a review. It is great to hear that you are happy with the service we have provided and the price of the policy was competitive.

Kind Regards

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★★★★★

“I would highly recommend autonet insurance group for...”

Written on: 16/06/2018 by 376McClanahan (1 review written)

I would highly recommend autonet insurance group for your car insurance, they dealt with my renewal with excellent skill and no hassle to me. I am very grateful to have them carry out my insurance policy… Read Full Review

Autonetinsurance1's Comment

Written on: 19/06/2018

Hi,
Thank you very much for your recommendation and letting us know how pleased you are with the service from Autonet.
Kind regards

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★★★★★

“Car insurance: The easy way, by Autonet Insurance”

Written on: 16/06/2018 by Driscoll194 (1 review written)

Just over a year ago I hadn't heard of Autonet Insurance. They were brought to my notice when I wanted to renew (June 2017-18) and sounded good with a low price so I selected them. I didn't have to make any claims and a month before renewal this year Autonet were in touch reminding me that they were available for 2018-19. That was all - no hard sell! As their price was still amongst the lowest, I asked for a full quote via their website. Their website was easy to use and they then offered me… Read Full Review

Autonetinsurance1's Comment

Written on: 18/06/2018

Hi,

Thank you for your comments, it is great to hear that you have insured with us for a second year.

Kind Regards

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★☆☆☆☆

“Seriously avoid”

Written on: 15/06/2018 by LizethKerr97 (1 review written)

Renewing insurance for my elderly parent, the new policy was cancelled within 12 days, gave fause information in regards to being insured, passed from department to department, 2 hour phone call, refunded from £200 policy just £66, if we had not followed their advice and cancelled two days before, refund would have been £125, still scandalous. Operator read responses with no human interaction, both line manager and manager refused to come to take my call. Ripping off OAPs, seriously avoid!… Read Full Review

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★★★☆☆

“Renew before actual date”

Written on: 12/06/2018 by JalenRandall493 (1 review written)

My insurance was renewed by your company two days before my actual expiry date ! Your company automatically renewed my insurance in the 1st and it was not due until the 3rd (I have email proof) I was going to cancel on the day of renewal but could not be bothered with the hassle and told I would have to pay surcharge as it was renewed on the 1st so for this year I’ll let it run but I have found my insurance over £300 cheaper so will not be renewing for sure next year I will get in early… Read Full Review

Autonetinsurance1's Comment

Written on: 13/06/2018

Hi,
Thank you for taking the time to get in touch. We are sorry to hear that you are not happy with the service that you have received. If you would like to get in touch, we can arrange for someone to contact you. If you could provide your contact details and a short summary, we will be able to locate your file.
Kind regards

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★★★★★

“Great prices and customer support ”

Written on: 12/06/2018 by Kirkaz2 (1 review written)

Helpful staff, great prices and really good support, regular emails too… Read Full Review

Autonetinsurance1's Comment

Written on: 13/06/2018

Hi,

Thank you for your feedback. its great to hear you are happy with the service from Autonet.

Kind regards
Mollie

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Autonetinsurance1's Comment

Written on: 13/06/2018

Hi,

Thank you for your feedback. its great to hear you are happy with the service from Autonet.

kind regards

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★★★★★

“Easy to complete”

Written on: 10/06/2018 by Hardingyy456 (1 review written)

Easy to complete, once quote was given was sorted in 5 mins… Read Full Review

Autonetinsurance1's Comment

Written on: 11/06/2018

Hi,

Thank you for your comments, we are pleased to hear that the application process was easy to complete.

Kind Regards

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★★★★★

“Epic Insurance company”

Written on: 09/06/2018

So after looking for an insurance firm that was fair, I quickly came across auto net, who not only gave me a great price every year but helped me with my enquiries every time I called.. Also they cover pretty much everything there is to cover which being a tradesman is a very handy thing, seeing as you can never stop the unexpected accidents from happening, I’m so lucky to have found autonet they have been great and will never look else where, thanks auto net your great!… Read Full Review

Autonetinsurance1's Comment

Written on: 11/06/2018

Hi,

Thank you for your comments, we are pleased to hear that you are happy with Autonet and the price was competitive.

Kind Regards

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★★★★☆

“Friendly staff and fair prices”

Written on: 08/06/2018 by Callahan127 (1 review written)

Friendly staff, good price after initial quote which was 3 times as much, I will recommend to my friends and family… Read Full Review

Autonetinsurance1's Comment

Written on: 08/06/2018

Hi,
Thank you for letting us know that you were pleased with the service from the friendly staff at Autonet. We are pleased to hear that you would recommend us.

Kind regards

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★★★★★

“5 star service”

Written on: 08/06/2018 by ftMacDonald1980 (1 review written)

Very friendly company and made process from start to finish very simple and quick will recommend to all my family and friends I have my car insurance with them and there renewal price was very competitive they didn't put it up after 1st year like most insurers hence why I stayed as they also reward there customers with great offers on other products… Read Full Review

Autonetinsurance1's Comment

Written on: 08/06/2018

Hi,
Thank you very much for your continued custom and letting us know that you are pleased with the service that you have received form our friendly staff.

Kind regards

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★★★★★

“Easy”

Written on: 06/06/2018 by Rob78 (1 review written)

Very to do on line, competitively priced for great cover and would recommend to our friends and families… Read Full Review

Autonetinsurance1's Response to Rob78's Review

Written on: 06/06/2018

Hi,

Thank you for your recommendation. It is great to hear that the price was competitive.

Kind regards

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★★★★★

“poor review”

Written on: 06/06/2018 by Myrick327 (1 review written)

Unable to join portal and access documents. Too many referrals to different sites. Been trying for one hour, still can’t access policy!!! Never been asked for driver licence details before and certainly not National Insurance Number. Felt very uncomfortable with set up, beginning to wonder if I have signed up to an inferior company. Considering cancelling policy. If I’m having this much trouble when trying to start policy it concerns me how professional would they be should a claim be… Read Full Review

Autonetinsurance1's Comment

Written on: 06/06/2018

Hi,

Thank you for your comments and taking the time to get in touch. We place a great deal of importance on customer feedback and are sorry to hear that you are not happy. Unfortunately, we do not have enough information included on your review to locate your file. If you would like us to look into this further, please can you get in touch. If you include your contact details, we will be able to locate your file.

Kind regards

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Autonetinsurance1's Comment

Written on: 07/06/2018

Hi,
Thank you for taking the time to get in touch. We are sorry to hear that you are not happy with all aspects of the service from Autonet. We take customer feedback seriously and would like to look into this for you. If you would like us to do this, please can you get in touch via the email address at the top of our Review Centre page. If you include your contact details, we will be able to locate your file.

Kind regards

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★★★☆☆

“Recently renewed 2 car policies”

Written on: 05/06/2018 by MrsSDawson (1 review written)

I have recently had to renew 2 existing policies for my cars. The renewal prices sent through were ridiculous (almost double) but when I called with alternative quotes I had they were quite closely matched and I stayed with autonet. On the whole I have never had any issues with the customer service side but the finance company Close Brothers are awful to deal with if you have any issues. I have a direct debit not go through in error (not mine) and was forced to pay a £30 charge to keep the… Read Full Review

Autonetinsurance1's Response to MrsSDawson's Review

Written on: 06/06/2018

Hi,

Thank you for your comments and taking the time to get in touch. We are glad to hear we were able to get competitive prices for you at renewal stage however we place a great deal of importance on customer feedback and are sorry to hear that you are not happy with all aspects of the service you've received. Unfortunately, we do not have enough information included on your review to locate your file. If you would like us to look into this further, please can you get in touch. If you include your contact details, we will be able to locate your file.

Kind regards

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