£50 to cancel & they sold my details to injury claims

Nile Street, Burslem, Stoke-on-Trent, ST6 2BA
08444 930 870
4.3 / 5
86% of users recommend this
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c14mpx's review of Autonet Insurance - www.autonetinsurance.co.uk


“£50 to cancel and they sold my details to injury claims”

Written on: 26/04/2013 by c14mpx (2 reviews written)

I've sold my van after 10 months so should get 2 months premium back but these rip off merchants say there is no refund and said they are charging me £50 to cancel my policy so I then told them not to cancel the policy but they went ahead and did it anyway. Now they have sent a demand to pay within 7 days otherwise they are handing it to debt collection...what appalling customer service.
They also sold my details to an injury claim company and I have been bombarded by texts, emails and phonecalls ever since I took out the policy.
I would recommend anyone stay a million miles away from these sharks.

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Autonetinsurance1's Response to c14mpx's Review

Written on: 13/05/2013

Good evening. Could you possibly email your policy number or address and postcode so I can find your details and pass them to our complaints department who will be happy to call you and discuss the above? Kind Regards, Jess

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