Wouldnt recommend them to an enemy let alone a friend

Nile Street, Burslem, Stoke-on-Trent, ST6 2BA
08444 930 870
4.3 / 5
86% of users recommend this
  • Customer service

  • Value For Money

Guest's review of Autonet Insurance - www.autonetinsurance.co.uk


“Wouldnt recommend them to an enemy let alone a friend”

Written on: 24/04/2013

After going through the driving license agro everyone else did it was plain sailing until my van broke and had to be replaced. Becuase it was 2.8tonne load carrier not a 2.7tonne and the fact it was 85hp instead of the 100HP originally they came to the conclusion it warranted an additonal £800 payable on the day for the remaining 7 months of a £1200 policy. So i go to cancel.... that amounts to £400 due to yada yada yada. Total complete and utter rip offs. Given half a chance they will take you to the cleaners.

  • No

    Have you made a claim?

  • Customer service

  • Value For Money

Autonetinsurance1's Comment

Written on: 13/05/2013

Firstly we would like to take this opportunity to apologise for the poor service you feel you have received. In order for me to escalate your complaint could you please tell me your policy details or address and post code by emailing reviewcentre@autonetinsurance.co.uk. Once your details have been received, I will pass them on, with your complaint to our Complaints Department who will look to resolve for you. Many thanks

Reply to this comment
Report this review
Was this review helpful? 0 0