Customer service ,What customer service

Nile Street, Burslem, Stoke-on-Trent, ST6 2BA
08444 930 870
4.3 / 5
86% of users recommend this
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emily08's review of Autonet Insurance -


“Customer service ,What customer service”

Written on: 08/03/2013 by emily08 (1 review written)

This is one for the, you get what you pay for saying. Customer support is a total waste of time phoned 3 times and never got through after more than 15 mins to a 10p per min line, emailed customer support 5 times regarding important matters about insurance and no reply after 5 days. Still no idea if i am actual insured. Just hope ive not got to make a claim this year as i recon that will be a right pain. Pay a bit more and stay away form this lot.

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  • Customer service

  • Value For Money

Autonetinsurance1's Response to emily08's Review

Written on: 25/04/2013

We are sorry to hear you are not satisfied with our services and would like the opportunity to chat to you. Please send your contact details to and a member of our complaints team will contact you. Kind regards

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