Nile Street, Burslem, Stoke-on-Trent, ST6 2BA
08444 930 870
4.3 / 5
86% of users recommend this
  • Customer service

  • Value For Money

Guest's review of Autonet Insurance - www.autonetinsurance.co.uk



Written on: 30/09/2012

The main criticisms, but not all, are:
0845 phone calls to the company cost 10p per minute.
I was once on hold for 90 minutes
The web site is poor, it was impossible to download my documents
The "music" when waiting for a person to speak to you is irritating
Sorry, but of the advisers I spoke to, only one[a man] impressed me
with his attitude.

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  • Customer service

  • Value For Money

Autonetinsurance's Comment

Written on: 28/11/2012

Hi there, we are sorry to hear you are not happy with the service we have provided and will pass all of your comments on. Should you wish to speak with anyone regarding the details in your review please email your contact details to comms@autonetinsurance.co.uk Kind regards Tara

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