I really wanted to go to London and was given this as a gift. I took my mother and my sister with me and we had such a great time! The staff at the hotel we chose to have our tea at were so lovely. When we arrived we were asked what type of tea we would all like and it came out in individual teapots. Also the waiter did ask us if we would like any more sandwiches or tea, which I thought was very good service! Over all I would definitely recommend this to my friends! I had a great time, and I think it was really good value for money.