Dreadful product with known faults & poor customer service

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2.6 / 5
From 9 reviews
44% of users recommend this
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paulie007's review of Dualit 84009 Chrome Espresso Coffee Maker


“Dreadful product with known faults and poor customer...”

Written on: 26/04/2013 by paulie007 (1 review written)

Three times I have had to replace my Dualit 84009 coffee machine, with different faults. I returned the last and they lost my accessories. The customer service team at Dualit put me through the Spanish inquisition. I am the house of Dualit: toaster, mixer, kettle etc and have now decided if they are not prepared to help customers like me, then I can vote with pound. Shambolic company, great brand, will turn Dualit into a me too organisation making poor performing products and losing loyal customers like me!

  • More than 1 year

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