written by on 06/08/2012
I have been a long-term customer of urbanoutfitters.co.uk. The dispatch and delivery has always been prompt; delivery usually takes 1-2 days with tracking info available. Whenever I have had a query they are always happy to reply to my emails within the hour of submitting it. I returned two items and received a no-fuss refund about 2 weeks later. Generally, their own clothing range is of poor quality especially for the price (summer dresses were £68 per piece). Generally everything seems to wind up in the sale for half off, so whatever you want to buy I would wait as the garment probably wont last long anyway.
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