Good customer service, everything ends up in the sale

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Urban Outfitters
★★☆☆☆
2.1
32.0% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

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Guest's review of Urban Outfitters

“Good customer service, everything ends up in the sale”

★★★★☆

written by on 06/08/2012

I have been a long-term customer of urbanoutfitters.co.uk. The dispatch and delivery has always been prompt; delivery usually takes 1-2 days with tracking info available. Whenever I have had a query they are always happy to reply to my emails within the hour of submitting it. I returned two items and received a no-fuss refund about 2 weeks later. Generally, their own clothing range is of poor quality especially for the price (summer dresses were £68 per piece). Generally everything seems to wind up in the sale for half off, so whatever you want to buy I would wait as the garment probably wont last long anyway.

  • Quality of service

  • Value For Money

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