written by on 14/07/2013
Bought a dress from reiss last year for £160 for a wedding which I attended last week.
Label empties, not to wash, not to bleach, not to tumble dry dry clean only. Took it to the dry cleaners who won't even touch it for the material it is, so now I'm left with an expensive dress in which I can't wear again!
Rang customer services who told me NO mangers were present or senior management (typical) so I couldn't take this further. Told me to send dress into them for which they will look into label but no guarantee of money back or exchange.
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