If you want to loose money order at oasis

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Oasis
★★☆☆☆
1.8
20.0% of users recommend this
  • Quality of service

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  • Value For Money

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lily134's review of Oasis

“If you want to loose money order at oasis”

★☆☆☆☆

written by lily134 on 04/08/2014

I ordere some clothes online and sent them back because they haven't fit.
Im used to onlines Shops whoy say Your order arrived or at least a customer Service who help. Here is none of that. I ordered from Germany and sent the return within 14 days. I have the proof that the order arrived in the german postage center who send it to England.
Now, after 1 month I still got no money back, no answer, only mails written for everyone.
Its more than 100 Euro and i really feel being stolen.
The best Thing is that the PayPal customer adress didnt answer, the English phone number does not work and they even have the whole site in german but you get english model answers.
No I'm writing a letter(!) to them. Ridiculous, will never order something again.

  • Quality of service

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Lily134's Response to lily134's Review

Written on: 19/08/2014

update: i got my Money back now after i've written a letter with return receipt and that i would would proceed further steps by my lawyer. i got the money back after 1 month that my return arrived.

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