Online shopping

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1.9 / 5
21% of users recommend this
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  • Quality of service

  • Layout of shop

  • Value For Money

Mawnan's review of Monsoon


“Online shopping”

Written on: 03/07/2014 by Mawnan (1 review written)

Trying to buy an item online at amazon was the worst experience ever ,after 3 attempts my order was finally accepted except that I now am told to wait while the order is processed that was 5 days ago still waiting ! There customer service has a line which is never answered, they keep you hanging on for10 minutes and then your told that due to a high volume of calls they cannot answer your next port of call was the local monsoon shop which could not help with online shopping but tried to get through to customer services with the same results as me,so I emailed customer services and got a automated message saying they would answer my message in 4-5 days .For such a big company there customers service stinks ,so if your thinking of using there online shop FORGET IT.

  • Quality of service

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