Worst service ever

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1.6 / 5
16% of users recommend this
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  • Quality of service

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Guest's review of H&M


“Worst service ever”

Written on: 24/08/2013

Had to wait nearly weeks for something that was apparently instock. By the time the dress arrived it was too late and advised customer service I would be returning it. H and M received the parcel back within two days but still waiting for my refund which is now two weeks ago. I will never use them again, worst service I've ever received from an online retailer. I ordered something from a similar retailer recently and the goods arrived the next day.

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