They give you lot of hassle. Do yourself a favor, shop elsewhere.

Ordered am item from the (great) gant website, which went fine. However, the 'within three business days delivery' turns out to be 'end of the third day delivery'. As with many web purchases, the courier service is very poor. There is a massive gap in the market for a courier company who wil actually do what they promise and --the killer app!-- is able to give a more specicic delivery slot (as opposed to requiring you to sit in all day). And to Gant, just be honest and say 'at least 3 days'.

The Gant website is so easy to use and I love the way that they the VAT off for us Channel Islanders!

I had great difficulty placing an order on the website using my iPad, indeed it was impossible to get past the 'payment' stage. On using the iMac it was achieved in 2 minutes. I am not an IT geek, but I suspect it has more to do with the technology than the GANT website. But....... maybe not. GANT may wish to consider if any other customers have had similar experiences. The website itself is easy to navigate and the search facility very supportive.

Such a great web site. Easy to use and items always arrive promptly and beautifully packed. Highly recommended.

The process is straightforward, and reasonably easy. I was even able to pay using PayPal so no need to enter all my credit card details again!! The hardest part was choosing what I wanted - there seems to be so much choice that it can make it difficult to find what one wants. However, a little playing with the filters I was able to thin out the choices to a manageable number. Overall a good shopping experience. Less painful than some! I expect I'll be back for more.

Gant have an excellent, easy to browse website, detailing the products accurately. I particularly like the images, and accurate descriptions and sizing. Having sale items/discontinued lines works well, and free delivery and returns is a bonus. Have purchased several times, and always found the delivery excellent, beautifully wrapped and presented, just like it always is instore. I often struggle to find the right size instore, but can usually find online. Would thoroughly recommend! The store on Regents Street is outstanding and always welcoming. Nothing is too much trouble, including refreshments. They even lent me a phone when the batteries died on my mobile. I have never found them pushy, and happy for you to browse at your leisure.

So extremely happy with the design & quality of the garments. Top class!!!

Very easy and simple to use! Was delivered on time! Saves a trip in town to get presents

I bought quite a few pairs... two weren't right - returned and refunded no issues. Great clothes and great service.. many thanks! A

I couldn't get a different delivery address from my billing address. It had to be one or the other......

quality clothing and service, cant speak highly enough

Always excellent service, free delivery and returns, always professionally presented and the items are always excellent qaulity.