Brentacre Specialist Car & Van Insurance - www.brentacre.co.uk Reviews

★★★★★
4.9 / 5
97% of users recommend this
  • Customer Service

  • Value For Money

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Brentacre Specialist Car and Van Insurance - www.brentacre.co.uk

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Latest Reviews

★★★★★

“Specialised and passionate”

Written on: 11/05/2018 by kim1250 (1 review written)

Thank you so much to the person I dealt with from Brentacre Specialist Insurance, he took the time to take me through my quote in detail and wasn't rushed. Very helpful and genuinely interested to help unlike a previous conversation I had with Adriaan Flux. Thanks to him!… Read Full Review

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★★★★★

“Came to the rescue”

Written on: 25/04/2018 by Killian249 (1 review written)

Had a problem finding any insurer to use my no claims discount for insuring 2 cars at the same time, and had been quoted crazy premiums. Brentacre already insure my van so asked them for advice. They offered cover at a much lower price, but also gave me advice on how to get lower quotes from other insurers. Total stars… Read Full Review

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★★★★★

“Always been good”

Written on: 27/08/2017 by Lofty1958 (1 review written)

First came across Brentacre back in 1998ish when I got a RS Sierra Sapphire 4x4 Cosworth and they insured that until 2014 when I sold it. During that time it was well modified up to 336 bhp, suspension, brakes and they covered everything on a low mileage policy. During that time I also had RS Focus Mk 1, RS Focus Mk 2 and even Defenders, Discoverys, Range Rover, Transporter Sportline and BMWs. Never been anywhere else and now all family use them. Sons with well modified Bora, Fabia and Audi S1… Read Full Review

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★★★★★

“First rate Customer Service ”

Written on: 19/06/2017 by Tuckerqv1965 (1 review written)

Have used them for car insurance now for over 2 years and very pleased with all aspects of their service. Customer service is second to none with all requests actioned quickly and efficiently. Good value car insurance for American vehicles. Would definitely recommend them… Read Full Review

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★★★★★

“Modified vw van insurance ”

Written on: 19/05/2017 by stephengwyther (1 review written)

It was a breath of fresh air to speak to an insurance company that new what they were talking about ,and cared about there customers being new to the modified vw van scene it was hard to get insurance with a normal company Brent acre where fantastic and gave us a good quote, so glad I found them… Read Full Review

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★★★★★

“The best ive ever used! ”

Written on: 03/03/2017 by TabithaCooke (1 review written)

Every aspect of my insurance policy with Brentacre has been a breeze. The fact that the price they offered me was £500 cheaper than anywhere else is just a bonus! The customer service has been extremely helpful including issues i had with my licence being at my old address and changing car. 10/10 will use next year… Read Full Review

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★★★★★

“American Import - first classic car policy”

Written on: 02/11/2016 by Cutlass2017 (1 review written)

I received a first class attentive service from the staff at Brentacre. Refreshingly professional and great value for money… Read Full Review

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★★☆☆☆

“After care service”

Written on: 04/10/2016 by nonexistantaftercare (1 review written)

Ah, yes, competitive rates and probably possible to insure a V8 wheelbarrow. But, once they have you money, They are not interested in any problems you may have with administration. They will cancel your policy on the spot, with no recompense. Aftercare service is non existant. Understanding? never heard of the word. If I could find another company, I would change tomorrow… Read Full Review

Brentacre's Response to nonexistantaftercare's Review

Written on: 28/10/2016

We're sorry you've had problems, could you give us a call or drop us an email so I can look into this.

I couldn't disagree more about our aftercare. A client had an issue with the breakdown recovery while in the middle of nowhere and we had several people staying many hours chasing the recovery driver and shouting down phones to get him home. We have a dedicated legal team who help with claims, and a friendly staff with no phone queuing system or quotas ready to help whenever needed with documentation, modifications, advice etc.

But please do drop me a line and I can have a look into your case specifically to see if any why any failures crept in.

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★★★★★

“Should have come to Brentacre first for classic car...”

Written on: 22/01/2016 by goPearson351 (1 review written)

I recently brought a 1960's American muscle car and had nothing but trouble trying to get quotes or explain the particular details of the car with 'main stream' insurance companies. Luckily I came across Brentacre and was pleasantly surprised as to how much they knew about the car and how quickly they could give a quote. The cost itself was over £200 cheaper then I had struggled to find anywhere else so it was a no brainier for me. Once I had sent all the documentation through I have a quick… Read Full Review

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★★★★★

“No complaints here”

Written on: 16/08/2015 by Ortizjs414 (1 review written)

Second term with Brentacre now. Both times the quotes from them have come out on top. They're very easy to talk to and actually know what I'm talking about when I get all picky and particular about my car and what's on/in it. No admin fees is a cheeky bonus too. Will always recommend them to everyone… Read Full Review

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★★★★★

“Superb !! ”

Written on: 16/06/2015 by Scottiedean (1 review written)

First time having a VW T5 Camper and so so impressed with the quality of service. I kept seeing people on Facebook T5 Groups raving on about them...sounded to good to be true???....Even better still it is true! A real personal old school touch and great quote too. No waiting for ages in a queue, more than happy to phone you back and extremely understanding. I've had speciality vehicle insurance previously with a different insurer and I've never experienced anything so good. Please don't… Read Full Review

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★★★★★

“Great service”

Written on: 01/08/2014 by 257Rees (1 review written)

Very pleased with the helpful service received from your company. I hope this continues for the life of our policy. Thanks to the two advisors I dealt with for useful help. Recommended to us.....I will recommend to others!… Read Full Review

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★★★★★

“Fantastic Friendly Professional Service”

Written on: 01/07/2014 by Richardcv8 (1 review written)

I have dealt with the advisor for in excess of 15 years He is always friendly enthusiastic and patient and very knowledgeable about cars and in particular classic cars He always has provided me with an extremely competitive policy and is willing to give you guidance I regularly recommend him to other classic car enthusiasts … Read Full Review

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★★★★★

“Hot Rod Insurance”

Written on: 26/03/2014 by 1932HotRod (1 review written)

I can highly recommend Brentacre Insurance for specialist vehicles, we have been dealing with Darren Coote for our Hot Rod insurance for at least 10 years & followed him to Brentacre so we could deal with him for our insurance. He actually knows what he is talking about when it comes to Vintage Hot Rods & realizes what goes into building a period Hot Rod. We know he would be fighting our corner if we had an accident in one of them. we also have our dailys insured with Brentacre & when I had an… Read Full Review

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★★★★★

“Your Best Friend”

Written on: 18/03/2014 by Camronv402 (1 review written)

It is always good when you ring Brentacre and get to the person who knows what the situation is and you are not given the RUN A ROUND through other staff members, you can get straight to the point. He has looked after our Hot Rod and American car insurance both now and in the past… Read Full Review

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★★★★★

“Like part of the family”

Written on: 14/03/2014 by O'Reilly263 (1 review written)

Since I was a kid I have been fascinated with cars, modified & standard mainly VW's. As soon as I was old enough to drive I was hooked into the VW scene. I was insured with another well known company until I decided to modify my car. They wanted to double my policy. I searched around & everyone was raving about these guys & there was advert in my bible: PVW magazine. I can really say I was stunned, half my original policy, everything declared & any cosmetic mods free. These guys were a godsend… Read Full Review

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★★★★★

“If you passionate about your car - Brentacre will be also!”

Written on: 14/03/2014 by Dandod1 (1 review written)

When it comes to insuring a car which means more to you than simply a driving necessity then Brentacre are the obvious choice. The staff see your enthusiasm for your speciality car in the same light that you do and their similar appreciation of such vehicles makes the process simple and easy to achieve. Brentacre are a 'can do' company and will endeavour to get the best policy for you and not dismiss your request simply beacuse it is not a 'run of the mill' vehicle. From my experience I have… Read Full Review

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★★★★★

“Won't Find Better”

Written on: 14/03/2014 by Calum34 (1 review written)

What could be better than having car enthusiasts insuring your pride and joy? In all my years of classic car and hot rod ownership, I've never found anyone as helpful or understanding as the advisor at Brentacre. This is an individual and company that doesn't try and make the car fit the policy, but will find a policy to suit the car. Due to the individual nature of hot rods, this is priceless. Talking to someone that has an interest and understanding of cars makes the process so much easier… Read Full Review

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★★★★★

“"SIMPLY THE BEST"”

Written on: 13/03/2014 by Kelleherrj402 (1 review written)

The service is Great and the staff friendly. Best quotes for classic and hot rod vehicles, nothing to much trouble, Easy to chat to and helpful with all form filling. I liked the personal touch. The knowledge shown for the type of cars I drive and own was exceptional There is nothing in particular that I dislike about the service from Brentacre… Read Full Review

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★★★★★

“Easy and great value”

Written on: 13/03/2014 by Jeff_1969 (1 review written)

Was recommended to contact the advisor at Brentacre and found him to be really helpful with quick service! He guided me through the various questions and was able to give me a quote within minutes. And he beat the other insurance providers to offer me a great value policy. He is a really easy to deal with guy who knows what he is talking about. I was very pleased with both the service and the deal and plan to renew with them when my next policy is due… Read Full Review

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