written by nonexistantaftercare on 04/10/2016
Ah, yes, competitive rates and probably possible to insure a V8 wheelbarrow. But, once they have you money, They are not interested in any problems you may have with administration. They will cancel your policy on the spot, with no recompense. Aftercare service is non existant. Understanding? never heard of the word. If I could find another company, I would change tomorrow.
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Brentacre's Response to nonexistantaftercare's Review
Written on: 28/10/2016
We're sorry you've had problems, could you give us a call or drop us an email so I can look into this.
I couldn't disagree more about our aftercare. A client had an issue with the breakdown recovery while in the middle of nowhere and we had several people staying many hours chasing the recovery driver and shouting down phones to get him home. We have a dedicated legal team who help with claims, and a friendly staff with no phone queuing system or quotas ready to help whenever needed with documentation, modifications, advice etc.
But please do drop me a line and I can have a look into your case specifically to see if any why any failures crept in.