Dumped is the delivery method

Click here if this is your business
Regency Hampers
★★★☆☆
3.4
62.0% of users recommend this

ssSimpson416's review of Regency Hampers

“Dumped is the delivery method”

★★☆☆☆

written by ssSimpson416 on 17/11/2017

Regency delivered a hamper to my mum for a significant birthday, but just dumped the hamper on the property where it wasn’t visible.....didn’t knock or ring the bell or leave a card or do anything to suggest that something had been delivered. It was discovered by accident the next day. No meaningful apology and no refund.....just excuses about how good they ‘normally’ are. Awful customer service and a ruined experience.

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 1 0