Great outcome after bad start!

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Cityfruits.com www.cityfruits.com
★★☆☆☆
2.1
From 9 reviews
33.0% of users recommend this

  • Value For Money

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uksister's review of Cityfruits.com www.cityfruits.com

“Great outcome after bad start!”

★★★★☆

written by uksister on 22/05/2013

Brother in SA ordered muffins for Mothers Day, but none arrived for Mum in England.
He got in touch with Cityfruits in Jo'Burg and eventually they were delivered a week later but upon
examination they were very battered looking.
I, the sister in England, phoned Cityfruits on their London number and a Mr.Shah said they would
despatch a fresh batch. They arrived Tuesday, as promised, in immaculate condition, beautifully
presented in a tissue lined box.
Great outcome - yes it would have been nice to get it right first time, but congrats for sorting out
problem so swiftly.

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Sabrother's Response to uksister's Review

Written on: 23/05/2013

The service provider in SA was Net Florist. I received no response to my email sent to their care-line. I had to make repeated calls from my mobile phone to try get any form of information regarding the delivery. I have had no apology or further communication and i was very disappointed with the way they handled the whole thing. (Brother)

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