Easter Egg lost.

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Thorntons Chocolates
★★☆☆☆
2.1
From 32 reviews
22.0% of users recommend this

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Heliotropic1's review of Thorntons Chocolates

“Easter Egg lost. ”

★☆☆☆☆

written by Heliotropic1 on 19/04/2014

I am living overseas and my son is a student in the UK, as he is not over for Easter we decided to chose Thorntons as a reputable company and ordered him an Egg with his name iced on it. I tracked the egg and my son has been checking his post every day.

I have just received an email saying the courier lost the Egg and how would I like either a delivery on Wednesday or a refund, how about both as a good will gesture??? I am bitterly disappointed by the service and after care.

I will not be using Thorntons again and suggest that you think about using them if you want your gift delivered in time.

  • Value For Money

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