poor customer service

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Guest's review of Lloyds Pharmacy

“poor customer service”

★★☆☆☆

written by on 06/10/2017

Booked a flu jab on line. No telephone confirmation received so rang Tolworth branch. First person I spoke to had a very unfriendly telephone manner and passed the phone to someone else without informing me. The second person was more helpful but advised they had no-one to administer a flu jab as booked and could I book again. Not good service, I have had this appointment booked for some time. Had I not called would have had a wasted trip - go to Boots much better service.

  • tolworth

    Branch Visited

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