worst online service ever

Click here if this is your business
Holland and Barrett
★★☆☆☆
2.0
From 120 reviews
27.0% of users recommend this

  • Quality of service

  • Layout of shop

  • Value For Money

Click here if this is your business

jillybean28's review of Holland and Barrett

“worst online service ever”

★☆☆☆☆

written by jillybean28 on 19/02/2013

If you buy instore they are the most helpful and efficient but its a totally different story if you buy online. I bought online on the 30th of Jan and I got an email confirming order saying it'd be shipped within 48hrs and delivery in 4 working days.
Whats a joke. Had to call them twice in mean time as hadn't received my order. Apparently they were waiting in part of the order to come into stock. I needed two of the items urgently which they had and they said they'd ship them out ahead of the others. A week later and they still hadn't done so. I finally got the 2 items today but they charged me for both even though i had gotten them in the buy one get one for a cent sale. Been trying to call them for a refund but getting a busy line! Nighmare

  • Quality of service

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account