nann breads complaint

I have ordered a curry many times but the last 4 I have ordered the naan breads are brick hard and unable to get your teeth through. If you complain at the place you're in no one seems to be bothered. We go to the trawl boat in st annes Lancashire as we have for must now be 8 years at least every Thursday evening. The standard has really dropped here lately. There never seems to be any continuity of staff. We heard Tim Martin visited about 3 weeks ago and was pleased with his meal. The same week we were in I ordered the afternoon gammon. It was absolutely nuked and should not have been allowed to leave the kitchen. I remember thinking it was a good thing they didn't serve this to Tim but then they wouldn't dare would they? We love our weekly trip to wetherspoons but get very disheartened when we have problems like this. Also the chips seem to be sinking back into small portions again. Very disgruntled loyal customer.