Staff were terrible

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  • Quality of service

  • Quality of food

  • Value For Money

Guest's review of Pizza Hut

★★★☆☆

“Staff were terrible”

Written on: 28/08/2011

We got told we had to wait 15 minutes and so did another couple behind us. A girl waitress took our names and we had a seat in the waiting area. Whilst we waited 20 minutes 3 other tables of 4 came in and they got seat straight away. I thought this was terrible customer service and I was appalled by the service. After we complained and got a seat we had to ask for cutlery and the waitress chucked them on the table, not laid out correctly like it should be for a restaurant. Then we had to get up and get our own napkins our selves which I think is terrible because I work in a restaurant myself and I would never treat my customers like that and I was appalled that we got treated like that. It was the first time I had been to the Cheshire Oaks restaurant and I wont be going back to that one again.

  • Pizza hut Cheshire Oaks

    Restaurant name & location

  • Over £25

    Average cost per head

  • Several times a month

    How often do you eat here?

  • Family-oriented

    Atmosphere

  • Quality of service

  • Quality of food

  • Value For Money

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