BR2 8AA Harvester, no good, poor hygiene, cold food.

Tonight visited Crooked Billet, Bromley Common/Petts wood Harvester. For myself and young daughter. Told had long wait today at 6pm, so bought daughter and myself drinks and snacks to help us, but got sat after eating half snacks, so annoying spend, but good we got in quicker, then having no starter (just usual salad), main meal and kids pudding, service totally understaffed, so was there for 1 1/2hrs. Childs mash wasn't wanted: sticky and galloopy, adult ribs ok, but very little sauce on them. I'm not fussy on hot food, but chips and tiny portion of peas in a cup were so cold I couldn't eat them, but never had waitress to ask about meal, so by the time we got her attention, didn't want to have them on their own. Obviously others had same: caught our waitress at serve from chef counter, TOUCHING THE CHIPS WITH THE BACK OF HER HAND SEVERAL TIMES, which showed me others had complained before me, on cold chips, awful thing; later saw her wipe her nose on back of same hand area: so likely her habit of cleanliness!! :-( EEEUW!
My rib meal think £12.50 was served on a tin plate dish, so you think would at least be hot- why? Not even stylish!
Received one free kids pud: cheapest of the two though! Pads were served in white cereal bowls, that made us feel real 'special'!!? Daughters 'cone on top' thought would be a nice one: was bog standard cheap cone.

Toilet roll not added to correct area, miss match of taps on sinks. I don't write reviews very often, but had to this time. Used to be a real fan of this restaurant, but few years ago, after disappointments, not been back. Gave them a second chance: failed. Won't return. Sorry. Amazed they so busy: so many complaints. Must be lure of free salad.