AVOID THIS COMPANY

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MercCLS's review of UK Catering Services Ltd - www.ukcateringservices.co.uk

★☆☆☆☆

“AVOID THIS COMPANY ”

Written on: 24/02/2018 by MercCLS (0 reviews written)

They use catering 3rd party platforms to get your requests then they cold call you around the 3rd party platform. They undercut any quote you have and then tell you to make immediate payment, I paid £1876.60 by BACs , then they will ask you for more money for VAT £300 , then they will tell you that they dont have pots and pans and you have to pay for hire £273, I booked them for a Funeral wake for 200 guests, this company cancelled 2 days before the event. They then ask for your bank details to refund but they NEVER REFUND, they ignore all emails , calls, and text. You will have to go to banks to start investigation and also report to action fraud / Police. I am not the only one this company has done this to. Dont make the same mistake I did, it could take upto 3 months for banks/ police to investigate. Even then you may need to take this company to smalls claims court.

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Mercedescls320Cdi's Response to MercCLS's Review

Written on: 03/03/2018

The offices at Chelmsford is a dummy office which registers other companies. If you use a 3rd Party site like poptops or bridebook, always use the 3rd party booking process, even if offered a managers discount to do the transaction bypassing the booking process.

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