The Caravan Company Reviews - www.thecaravancompany.com

★★★★☆
3.8 / 5
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Latest Reviews

★★★★★

“Very good company”

Written on: 19/10/2017 by 289Miranda (1 review written)

I have purchased a second hand caravan from your northampton branch in came from slough as soon as I walked in i was greeted with a handshake very professional there was given a cup of coffee and I was allowed to browse the van on my own with no pressure the staff there credit to the company many thanks… Read Full Review

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★★★★★

“Excellent company”

Written on: 12/07/2017 by Trudie48 (1 review written)

Would highly recommend this company there are no hard sales and they are very accommodating. Will definitely be using them again. Thank you … Read Full Review

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★★★★★

“Excellent company”

Written on: 12/07/2017 by Trudie48 (1 review written)

We would highly recommend this company there are no hard sales and they are very accommodating. We will definitely use them again… Read Full Review

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★★★★☆

“Professional friendly helpful ”

Written on: 11/04/2017 by juewright (2 reviews written)

We bought our 3rd Caravan from Reading Branch we traded in our Stirling and got a new Elddis Infinity . She gave us a price we were happy with and arranged the new vans delivery. We needed the caravan by March and they did it . It got special delivery to the Branch from the factory , and they got it ready within 2 weeks. Very happy with the full service and after service as well . Thank you team ! … Read Full Review

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★★★★★

“Northampton Branch - highly recommend!”

Written on: 21/04/2015 by Alainaj206 (1 review written)

Bought our first caravan from here, and from start to finish they couldn't have been more helpful. They could answer all our questions, went through a lengthly handover with us (being new to owning and towing), and were quick to resolve a minor after sales issue (one of the external handles snapped off). We bought one of their cheapest caravans and received 5 star service, we will definately use them again if we ever decide to upgrade thi one!… Read Full Review

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★★★★★

“Great service and assistance”

Written on: 07/02/2015 by tankie57 (1 review written)

Just bought a bailey from the Finedon caravan centre.From start to finish the service and support was excellent.My wife got a bunch of flowers from,our salesman.We would highly recommend them… Read Full Review

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★★★★★

“excellent service and support”

Written on: 30/03/2013 by jonhayle (1 review written)

Bought a caravan from [name removed] at leicester. Had a few niggles but these were sorted without a problem and in a very friendly manner. Will definately use again!… Read Full Review

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★☆☆☆☆

“Wasted journey for handover .Spongy floor not fixed ”

Written on: 17/03/2013

Found the ideal caravan at The Caravan Company[ Reading ],[60 miles from our home in Fareham] but with some problems that needed fixing. The main problem was the bouncy/spongy and squeaky floor between the kitchen area and fridge.Obviously we were concerned about delamination . Our salesman listed the fault on our sales invoice for work needed. Many weeks later on the agreed handover day,we arrived to collect the caravan to discover that the floor problem hadn't been resolved.The manager of… Read Full Review

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★☆☆☆☆

“*****AVOID***** at all costs or it will cost you! ”

Written on: 11/03/2013 by Caravanadventurers (1 review written)

I purchased my first caravan, a second hand caravan nearly 3 years ago from the Reading branch. They first they sold me a caravan too heavy for my car ( not knowing anything about caravanning I trusted the sales man) . I had to change my car! I paid my cash deposit and was told they would send my paper copies of the finance in the post, again I trusted them. The paperwork was never sent but when I received the paperwork from Black Horse, you've guessed it, my deposit was gone! I was a… Read Full Review

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★★★★★

“Fantastic Service ”

Written on: 16/12/2012

Just managed to find the time to write this review. We bought our Bailey Caravan from the Leicester Branch to be Greated by a very polite sales man called David. He made the whole purchase fun and i found it very easy and enjoyable parting with my hard earned money which i don't part with easily!!. David gave us all the time and help we could possibly want and actually wanted to know more about us and made the experiance even more special. Nothing was too much trouble and David went to great… Read Full Review

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★★★★☆

“DORSET BRANCH PRAISE!!!!! FROM HAPPY CUSTOMER”

Written on: 16/07/2012 by dwht4 (1 review written)

having visited the dorset branch,we were warmly welcomed and then left to our own devises to look at the stock,with the offer of assistance if required which for us is just right,having found a lovely caravan we went through the process of discussing the purchase .we were offered a very fair price for our existing caravan and subsequently came back one week later to collect our new caravan to which the handover was the best i have ever known,no rush everything explained clearly and the van was… Read Full Review

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★☆☆☆☆

“Mis-representation?”

Written on: 09/06/2012 by MrRee (16 reviews written)

Beware of signs in the windows of the Caravans .... for example, a 'New Arrival' sign is placed in the window of Caravans which have been offered for sale for many, many, months - are these really 'New Arrivals'? No, I thought not! This practise is un-ethical ... if not illegal. Disappointing that such a big Company who rely on a good reputation would risk losing it all with blatant lies. … Read Full Review

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