Great repair to Ford Focus bodywork

Solus www.solusarc.co.uk
★★★★★
4.6
91.0% of users recommend this
  • Value For Money

Jaliyah1967's review of Solus www.solusarc.co.uk

“Great repair to Ford Focus bodywork”

★★★★★

written by Jaliyah1967 on 02/09/2021

Our car was referred to Solus by our insurance company for repairs to a front wing and door following a close encounter with a large truck. We were kept well-informed of the repair status once the car had arrived at the Solus workshops in Coventry. The original target date was missed by a couple of days, but this was of little consequence. The car was transported back to our address by a friendly, helpful driver who assisted with starting the vehicle when we found the battery was too flat to operate the starter motor (the car had been out of commission for a month, so presumably the engine had not been turned on much in that time).
The only, minor disappointment is that we found the car had acquired a small ding to the rear bumper, but this should be easy to tidy up with emery paper a little touch-up paint.
Overall, dealing with Solus has been a very pleasant experience, and we are delighted with the standard of repairs to the car. Our thanks to the whole team.

  • Leicestershire

    Location

  • Value For Money

Solusarc's Comment

Written on: 03/09/2021

Good morning

Thank you for submitting a review and letting us know that you are pleased with the service and that you were kept informed.

We will pass your comments onto the team at Coventry.


Many thanks
Chris
Solus Customer Care

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