Faultless service

Solus www.solusarc.co.uk
★★★★★
4.6
91.0% of users recommend this
  • Value For Money

iiBrady99's review of Solus www.solusarc.co.uk

“Faultless service”

★★★★★

written by iiBrady99 on 01/09/2021

We had hailstone damage on our cherished vehicle, it was pretty bad, we were kept informed by the insurance company on a regular basis as they were inundated with repairs in the same area, considering this, the timescale was quite minimal, when Solus took over the repair, we were kept informed right through the process, our biggest fear, was the vehicle would be written off, the repair was done to the highest standard, the vehicle was delivered fully cleaned and valeted, and the man said, any problems, the work is guaranteed. Cannot find anything to fault, the service was very professional, we were loaned a car, but didn’t need to use it. Faultless easy service, Thank you

Solusarc's Comment

Written on: 03/09/2021

Good morning

Thank you for submitting a review and letting us know that you are pleased with the service and that you were kept informed

Please can you confirm which site carried out the repairs so I can pass on your comments?

Many thanks
Chris
Solus Customer Care

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Relick's Comment

Written on: 06/09/2021

Hi, we were told the car was being repaired at Coventry, by the delivery driver, Thanks

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