written by Skybolt on 24/06/2011
I am a Police trained advanced driver and qualified driving instructor with 9 years NCB on two cars. I took out insurance with these idiots who asked for proof of my NCB which I sent them. They then claimed they did not know my previous insurers so I referred them to LLOyds who the insurers are registered with. They still refused to honour this NCB even though they had written proof from them on headed paper.
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Andypa38's Response to Skybolt's Review
Written on: 26/03/2012
I believe this company operates under a provocation of cancellation and profits from the fee's. I have read 100,s of reviews. Including from an 85 year old pensioner. Their direct telephone number is (01454) 636 940. I am working on all avenues, they stole £292 cancellation fee's for 3 weeks insurance because I was unaware that I had to declare non-fault accidents (not my fault liability taken 100% by other party) they put my insurance up by £511, provoking a cancellation therefore no need to insure but they have the value of the policy. Provoked cancellations.
Chrissy2456's reply to Andypa38's Comment
Written on: 28/02/2013
Hi, I too am FED UP with ESure.
"ESure remind me of Ryanair - cheap but with 'hidden' extras"
I took out an esure policy at a competitive price for my little Ford KA last week - start date yesterday. For the first time ever (am over 50) was asked to send copies, of counterpart driving licence of all named drivers including myself. My son has lost his, and my cousin doesn't possess one. My cousin (in his 40's) wanted to be removed from the Policy as he was buying a car. Esure said there would be a £26 admin fee, plus £26 additional premium required, and this was BEFORE the policy had even started. I offered to send them a copy of the photo card of my son, but no, this was not acceptable. I therefore chose today, to cancel this policy. As a result, even though I am in the 14 day 'cooling off' period, and esure say on their website cancellation is £26 administration fee in this period, I have been charged DOUBLE. £26 for the administration fee, and another £26 for the 'Underwriters Fee'. I.E. OVER £50.
We need to get the word across to other unsuspecting people about these companies. You are totally at their mercy.
Phil46's Response to Skybolt's Review
Written on: 17/08/2015
me too!! they wont acknowledge my NCB has been recieved for swift cover!
Andypa38's Response to Skybolt's Review
Written on: 28/03/2012
Subject: BBC1 - The Legalizer
Dear Andrew,
I am contacting you regarding ECar insurance. We are currently researching a piece on this for a new consumer affairs show we are producing for BBC1.
It would be great to be in touch with you. Do e-mail me: [email protected]
I look forward to hearing from you.
Many thanks,
Alexandra