Dont go near them

Click here if this is your business
★★☆☆☆
1.8
From 12 reviews
17.0% of users recommend this

  • Customer Service

  • Value For Money

Click here if this is your business

Skybolt's review of Esurance Vehicle Insurance

“Dont go near them”

★☆☆☆☆

written by Skybolt on 24/06/2011

I am a Police trained advanced driver and qualified driving instructor with 9 years NCB on two cars. I took out insurance with these idiots who asked for proof of my NCB which I sent them. They then claimed they did not know my previous insurers so I referred them to LLOyds who the insurers are registered with. They still refused to honour this NCB even though they had written proof from them on headed paper.

  • No

    Have you made a Claim

  • Cheapest Quote

    Reason for going with this company

  • Comprehensive

    Cover Taken

  • Male Driver

    Driver Type

  • NFU

    Previous Insurance Company

  • Customer Service

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Andypa38's Response to Skybolt's Review

Written on: 26/03/2012

I believe this company operates under a provocation of cancellation and profits from the fee's.  I have read 100,s of reviews.  Including from an 85 year old pensioner.  Their direct telephone number is (01454) 636 940.  I am working on all avenues, they stole £292 cancellation fee's for 3 weeks insurance because I was unaware that I had to declare non-fault accidents (not my fault liability taken 100% by other party) they put my insurance up by £511, provoking a cancellation therefore no need to insure but they have the value of the policy.   Provoked cancellations.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Chrissy2456's reply to Andypa38's Comment

Written on: 28/02/2013

Hi, I too am FED UP with ESure.


"ESure remind me of Ryanair - cheap but with 'hidden' extras"

I took out an esure policy at a competitive price for my little Ford KA last week - start date yesterday. For the first time ever (am over 50) was asked to send copies, of counterpart driving licence of all named drivers including myself. My son has lost his, and my cousin doesn't possess one. My cousin (in his 40's) wanted to be removed from the Policy as he was buying a car. Esure said there would be a £26 admin fee, plus £26 additional premium required, and this was BEFORE the policy had even started. I offered to send them a copy of the photo card of my son, but no, this was not acceptable. I therefore chose today, to cancel this policy. As a result, even though I am in the 14 day 'cooling off' period, and esure say on their website cancellation is £26 administration fee in this period, I have been charged DOUBLE. £26 for the administration fee, and another £26 for the 'Underwriters Fee'. I.E. OVER £50.
We need to get the word across to other unsuspecting people about these companies. You are totally at their mercy.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Phil46's Response to Skybolt's Review

Written on: 17/08/2015

me too!! they wont acknowledge my NCB has been recieved for swift cover!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Andypa38's Response to Skybolt's Review

Written on: 28/03/2012

Subject: BBC1 - The Legalizer

Dear Andrew,

I am contacting you regarding ECar insurance. We are currently researching a piece on this for a new consumer affairs show we are producing for BBC1.

It would be great to be in touch with you. Do e-mail me: [email protected]

I look forward to hearing from you.

Many thanks,
Alexandra

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account