written by IainCoop on 26/01/2023
I had a terrible experience with this car insurance company. Not only were their rates higher than other options, but they also charged me a fee for cancelling my policy before it even started. To make matters worse, they also charged me a fee for changing my mind and deciding to go with a different company. The customer service was unhelpful and unapologetic. I would not recommend this insurance company to anyone. Save yourself the headache and find a more reliable and customer-friendly option.
As rated by our community of reviewers
Customer_Team's Response to IainCoop's Review
Written on: 27/01/2023
Hello,
Thank you for taking the time to leave your review. We're sorry to hear you are unhappy with the charges listed on your policy. Please contact our customer service team and request to speak with the social media team, we'll see if there is anything we can do to help.
Thanks,
Budget Insurance Social Media Team