DDR Surrey Reviews - www.ddrsurrey.co.uk

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Latest Reviews

★★★★★

“CLK W208 Convertible - Full check-up following purchase”

Written on: 23/06/2017 by drowe1975 (1 review written)

Having purchased a 2003 Convertible CLK from a trader as a present for my mother's 70th birthday I wanted a Mercedes specialist, DDR, to check it over for full peace of mind. Initially I was going to have the car fully serviced as I thought it had a slight mis-fire. Instead, on speaking with the team at DDR, they recommended that they do a full check / diagnosis and then discuss elements that actually needed doing. It turned out that it was a actually a replacement gear box mount that… Read Full Review

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★★★★★

“If you have a MBenz gearbox problem then use these guys! ”

Written on: 01/06/2017 by martin.d.king (1 review written)

I have just had a new conductor plate and gearbox service done on my MB R129 SL320. As DDR specialise in MB gearboxes, I found them to be very knowledgeable and professional. Most other gearbox places just wanted to swap out my box for a re-conditioned unit, this was not only unnecessary but also much, much more expensive!! These Guys know their MB boxes, they quickly diagnosed my problem and fitted new MB parts to resolve my issues. I can't recommend them more highly!… Read Full Review

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★★★★★

“The whine has finally gone from my SLK”

Written on: 19/12/2016 by Davises74 (1 review written)

After going to a local garage in Dorking to have the whine identified and fixed on my SLK, they failed to find the reason; I was then told of DDR Surrey. So when my MOT was due I took the SLK to them and also asked them to diagnose what was causing the whine. After successfully passing the MOT, the air-conditioning compressor was diagnosed as the culprit, and a replacement was organized. Now the work has been done, and done at a reasonable price, the whine has gone and it's like driving a new… Read Full Review

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★★★★★

“Gear box service slk 2005”

Written on: 30/11/2016 by Slk200 (1 review written)

I have just had my 2005 slk 200 gearbox serviced, before it used to hold onto first and second gear far to long not changing up. Also in slow moving traffic the gear changes had a little annoying jurk. Since having the work done I have smooth gear changes no jurking if you drive with no radio on you can just about hear the changes. Also another fault was found they called explained the issue to me gave me a great price and more importantly had the part in stock. A brilliant team very reasonable… Read Full Review

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★★★★★

“Excellent service with a smile”

Written on: 01/10/2016 by Dougly (1 review written)

I was recommended by a friend to take my Mercedes to DDR. The staff are friendly and go out of there way to help. You can speak to the technician personally who will be carrying out the work on your car, which is very useful if you are mechanically minded like me. The problem was diagnosed very quickly and the part was ordered and the work completed the next morning. They were genuinely pleased to inform me that the problem was the cheaper of the problems that could have caused the fault… Read Full Review

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★★★★★

“ Excellent Mercedes Servicing”

Written on: 25/08/2016 by Alex_225 (1 review written)

I took my Mercedes CLS63 to DDR today and found they provided an excellent service. Friendly with good advice, well priced and very friendly. I will certainly be taking my car there for it's next service. Highly recommended!… Read Full Review

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★★★★★

“Darius E250 CDI”

Written on: 22/06/2016 by Darius86 (1 review written)

Have used DDR for about 5 years now.They serviced my previous e220cdi which had covered 240000miles an still ran great.They always honest and upfront about everything,they are the most competent and friendly people out there when it comes to mercedes specialists.Would rate them higher then the local benz dealer.Much cheaper than a main dealer...Great!!… Read Full Review

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★★★★★

“A200 REPAIR AND DIAGNOSIS”

Written on: 01/04/2016 by Adamton (1 review written)

Great experience here-all at DDR really know their Benz stuff.My job done at half Main Dealer cost together with being accurately diagnosed and completed on time.Will certainly use again with confidence.They even crawled underneath to have a look.Thanks DDR… Read Full Review

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★★★★★

“Excellent service, reasonably priced”

Written on: 11/02/2016 by Tristenf340 (1 review written)

I explained an electrical problem with my SL500 over the phone, took the car in the following working day for a diagnostic test and was rung back before lunchtime with a diagnosis and estimate. The work was completed the same day at a reasonable cost with no surprises. Staff and management were very friendly and helpful. I would certainly recommend DDR to all Mercedes owners who have had enough of main dealer prices and impersonal attitudes… Read Full Review

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★★★★★

“Great Service”

Written on: 31/01/2016 by Fuller435 (1 review written)

Excellent service again from DDR - quick, efficient and excellent value. I wouldn't take my SLK anywhere else… Read Full Review

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★★★★★

“Great customer service”

Written on: 23/01/2016

I have had Mercedes cars for many years now and have used DDR for some time. They are amazing in that they respond to customer needs quickly and offer a personal service. I have no hesitation in recommending them… Read Full Review

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★★★★★

“excellent”

Written on: 02/10/2015 by Kristin285 (1 review written)

took my clk here for the firt time 3wks ago was app by a friendly member of staff who was very helpful had my car booked in to be reset on the computer and was more than happy to advice me on the problem of my lumbar seats that weren't working already told people how good and friendly it is… Read Full Review

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★★★★★

“I had heard very good reports about DDR so went ahead...”

Written on: 26/05/2015 by richardn861 (1 review written)

I had heard very good reports about DDR so went ahead and bought a 2012 C250. The guy I dealt with  and his team lived up to expectations and more. My car had done 23K and needed a 2nd service. They were superb and checked the car extremely thoroughly giving me peace of mind that it was a good buy. I would highly recommend DDR to anyone who owns a Merc… Read Full Review

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★★★★★

“Highly recommended Mercedes specialist”

Written on: 14/05/2015 by morduf (1 review written)

Having used main dealer servicing for my CLK55 for a number of years, I became increasing frustrated and let down by the expensive service they were providing. I found DDR on the net and coincidentally a family friend knew of them and spoke highly of them. So, I took the plunge and phoned them up. They were polite a friendly, quickly booked the car in and the initial problem was identified and fixed, two other issues were identified, (broken coil spring and worn bushes) and also fixed. "The… Read Full Review

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★★★★★

“EXCELLENT SERVICING AND CUSTOMER CARE DEDICATION”

Written on: 10/04/2015 by AGORDON4 (2 reviews written)

Having serviced another of our vehicles again last year, I had no hesitation in entrusting a major service of my AMG to his team. As usual their keen eyes spotted a few minor items that mended early will no doubt have saved larger costs in the future, so I am very pleased indeed with the level of service, and the courteous manner and consciousness of the team. I thoroughly recommend DDR Surrey. Thank you. … Read Full Review

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★★★★★

“bye bye main dealer hello DDR”

Written on: 13/02/2015 by haHerndon282 (1 review written)

Great to have DDR and their Mercedes Benz knowledge around to fix and service my car. Mine is a 10 year old CLK and felt the main dealer was giving me the runaround so looked elsewhere and very pleased to have found DDR. Even if I had a brand spanking new one which had to be perfect I would still take it to DDR for looking after and servicing because they know the cars so well… Read Full Review

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★★★★★

“SUPERCALIFRAGELISTICEPIDALIDOCIOUS- OR VERY GOOD.”

Written on: 30/01/2015 by EJMac. (1 review written)

Having gingerly approached DDR for a parasitic charging issue on my mercedes, I am pleased to report that the issue seems to have been rectified to my pleasure (2 previous garages failed). I dealt with a guy who provided excellent service with a can do attitude and real world advice. He was also kind enough to point out any areas needing improvement and fitted bushes to my front suspension. This has transformed the drive of my car and to reiterate thoroughly pleased with my choice of garage DDR… Read Full Review

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★★★★★

“First class service !!”

Written on: 21/01/2015 by bellyman (1 review written)

DDR in Ashtead provide a very affordable and professional service. They had maintained my previous car, a CLK 320 and continue to maintain my current car an M500 sport. The staff are very courteous and knowledgeable. I would definitely recommend DDR to everyone who loves their Mercedes !!… Read Full Review

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★★★★★

“Can't ask for more”

Written on: 18/01/2015 by ML350 (1 review written)

Having only had my 2010 ML350 for a month, and suffered second fault, looked at going to MB, having been back to dealer purchased from, and not overly impressed by their after sales attitude. As with others found DDRs website, and extremely glad I did so. From start to finish, kept fully in the loop, in fact, DDR excelled as wheel sensor failure diagnosed. MB have published a paper that once one sensor goes others are likely to follow. Warranty wouldn't cover the other three, and DDR contacted… Read Full Review

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★★★☆☆

“E270 Service”

Written on: 16/01/2015 by wking (1 review written)

After reading various reviews I used DDR for servicing my E270. They completed this work and found a long list of items that needed to be rectified, mostly to do with the suspension. I asked for a quote to carry out the various repairs necessary. After some weeks I returned to the garage to remind them that I had not received anything. They promised to send it through the following week. It is now quite a few weeks later and no response at all. I take it that they are not interested in this… Read Full Review

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