RCiB Right Choice Reviews - www.rcib.co.uk

★★★☆☆
3.1 / 5
56.3% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“insurance ”

Written on: 14/12/2017 by Htranter (1 review written)

Great service very friendly and easy to talk to would recommend dealing with this chap very happy with the quick service… Read Full Review

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★☆☆☆☆

“Rude and unprofessional staff ”

Written on: 13/12/2017 by Umairmatloob (1 review written)

Staff was asking questions if interogation. Very aggressive and rude. Staff kept me on the call for 30 mins, not telling me how long it will take. I have stand in cafe to give details. Such a rude way of asking details. I feel in case of claim they are finding excuse and recording them. Cancellation will cost 60 GBP, even in 14 days. What a service. Only one insurance was offered to me. 10 times I have to give the staff my address. Staff has completely confused me. I prefer to pay more… Read Full Review

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★★★★★

“Very helpful friendly”

Written on: 12/12/2017 by Paulac25 (1 review written)

Very friendly and very helpfull staff They will assist in anyway way they can… Read Full Review

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★★★★☆

“Happy with the service as the staff gave me option and...”

Written on: 11/12/2017 by IrisGuzman248 (1 review written)

Happy with the service as the staff gave me option and was patient enough with me on the phone by explaining every details… Read Full Review

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★★★★★

“The service recieved”

Written on: 11/12/2017 by McClearybl191 (1 review written)

The person I dealt with provided me A class efficent serice, he is an excellent customer service insurance sells adviser and I would recommend him to everyone… Read Full Review

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★★★★★

“Excellent ”

Written on: 10/12/2017 by Muhammadh202 (1 review written)

Choice brokers are the best ,their customers was fantastic and helpful and also best quote ever.also introduce friends and family to take choice brokers… Read Full Review

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★★★★★

“Polite, helpful and excellent customer service”

Written on: 07/12/2017 by Pchopra90 (1 review written)

The best customer service I've received in a very long time! I would highly recommend this company to everyone and last but not least the member of staff were so patient with me it's unbelievable! Thank you so much I really appreciate your help x… Read Full Review

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★★★★★

“VERY COMPETITIVE”

Written on: 07/12/2017 by Oldgit60 (1 review written)

Competitive and keen to do business. Question session a bit of an interrogation as I had already provided details on comparison web site. Would recommend however as agent informed and had good manner. … Read Full Review

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★☆☆☆☆

“Advisor charged me extra money for annual insurance...”

Written on: 07/12/2017 by 1979Crockett (1 review written)

Advisor charged me extra money for annual insurance according to what was originaly quoted on the comparison site… Read Full Review

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★★★☆☆

“The wait of 40 mins was too long. Although the...”

Written on: 05/12/2017 by leebenham (1 review written)

The wait of 40 mins was too long. Although the assistant was very good, there was lots of being put on hold for no apparent reason… Read Full Review

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★★★★☆

“Efficient, listening and understand problem ”

Written on: 04/12/2017 by Hallyy462 (1 review written)

Understood customer need Prompt action to activate cover … Read Full Review

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★★★★★

“Competitive price. Would recommend to family and friends”

Written on: 04/12/2017 by Ardyar (1 review written)

Competitive price. Would recommend to family and friends… Read Full Review

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★★★★☆

“Price , Phone Calls, ”

Written on: 04/12/2017 by LeventeMate (1 review written)

Most cheapest price for me . Phone call details check take 30 min a kind lady on the other side very helpful... Good start… Read Full Review

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★★★☆☆

“Very Rude”

Written on: 04/12/2017 by 349Marsh (1 review written)

The person who was on the phone to me was very impatient and rude, Definitely not the way to speak to a customer… Read Full Review

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★★★★★

“Great service”

Written on: 02/12/2017

My issue wasnt with the service once i got through it was the 4 phone calls that totalled over 2hrs of me sitting on the phone trying to get through and explaining that im waiting to drive the car away a fourth time and that there shutting soon that i was helped further. But once helped all was good… Read Full Review

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★★★★★

“Harrison should train all your staff :)”

Written on: 30/11/2017 by BurcinYilmaz (1 review written)

I called up to clarify my insurance quote which I got from a comparison website. Harrison was very patient and straight forward with the clear information he was giving me. I noticed he never spoke over me which was so nice and showed he wanted to hear what i had to say or ask he was also not to slow or quick but efficient so i didnt feel like i was wasting time going over unnecessary information or detail i didn't have to repeat myself whatever i asked he was straight forward with it rather… Read Full Review

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★★★☆☆

“Lots t o read”

Written on: 30/11/2017 by Vaughnib468 (1 review written)

Never had communication with anyone other than someone forwarding me my policy which had already been paid for… Read Full Review

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★★★★★

“Helpful!”

Written on: 27/11/2017 by Janiahv393 (1 review written)

Beat my renewal price with current insurance plus a better policy! Can't complain!… Read Full Review

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★★★★★

“Swift”

Written on: 27/11/2017 by 396Ward (1 review written)

I liked the swiftness of the call, the advisor was great gave me a lot of information that i was happy with which is why I followed through and brought the insurance… Read Full Review

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★★★★★

“Efficient”

Written on: 23/11/2017 by Kilgore362 (1 review written)

Decided to go with RCIB for coming year's car insurance. First contact was encouraging… Read Full Review

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